Full-Time

Senior Commercial Lines Product Manager

Posted on 11/1/2025

Encova

Encova

Provides commercial, auto, and home insurance

Compensation Overview

$97k - $155.4k/yr

+ Bonus

Columbus, OH, USA

In Person

Must reside in Encova's payroll footprint states; preference for within 2-3 hour drive of Columbus, OH.

Category
Product (2)
,
Required Skills
Tableau
Risk Management
Requirements
  • A Bachelor’s degree from an accredited college or university is preferred. Commensurate experience may be considered.
  • A minimum of seven years’ experience with commercial lines product management and underwriting and/or claims experience preferred.
  • Experience with state filing through S.E.R.F.F. is preferred
  • Chartered Property Casualty Underwriter (CPCU) or other professional insurance designations preferred.
  • Previous experience in reading and interpretation of insurance rating manuals, policy forms & endorsements, and various state and trade bulletins is required.
  • Proven analytical skills; proficient with data management tools (i.e. Tableau), and knowledgeable in analyzing financial results, profitability, and forecasting.
  • Proven superior interpersonal communication (oral and written) and leadership skills that support a collaborative, inclusive culture, including the ability to effectively communicate with executive leaders throughout the company
  • Experience with strategic thinking/planning for good forecasting skills, inductive and deductive reasoning skills.
  • Must be decisive, ask the right questions at the right time and be able to empower project team members
  • Ability to delegate work to others and mentor others to develop their expertise
  • Ability to set realistic goals and to apply these skills in defining product roadmaps
  • Insurance product domain expertise spanning the customer discovery, planning, and product development process; deep understanding of customer-centric product practices; ability to mentor and develop expertise in others
Responsibilities
  • With segment specialists/managers, develop and carry out strategic plans to grow assigned lines of business (products) by working closely with commercial lines leadership, key stakeholders and cross-functional teams within the organization.
  • Perform thorough assessments of profitability, product profile, competitor information and growth to identify loss and profit drivers and market opportunities. Lead the development of solutions to address loss drivers (and optimize profit drivers) through collaborations, strategic and innovative thought, and data-based decisions.
  • Lead efforts in the creation of and effectively communicating market insights, product strategy, recommendations, policyholder notices and project updates. This includes developing comprehensive, well-written proposals and presentations for impacted areas of the company as well as our senior leadership and communication of proposals and other relevant intranet resources.
  • Act as a subject matter expert (SME) on projects to ensure the intended direction and help with business requirements to support a successful deployment. This may include leading the creation and execution of user acceptance testing.
  • Coordinate and execute new carrier/state launches, which may include determining algorithms for new states and delivering requirements for system specifications.
  • Ensure premium algorithms, rates, rules and class codes are compliant with state regulations and are loaded correctly into the appropriate systems. This includes any relevant updates to guidelines and communication to stakeholders.
  • Monitor adoption of ISO manual revisions and advise insurance department of the company’s adoption date or deferral date.
  • Ensure that all filings are properly prepared. Act as a consultant on filing issues, providing input and instruction when needed and reviewing all filings prior to submission
  • Collaborate with compliance specialist and other business partners to stay aware of state regulatory environments and any revisions published, including support of market conduct examinations and audits.
  • Review and stay abreast of trade organization circulars and bulletins (ISO, NCCI, NCCI etc.) and make recommendations as to their effect on the company's portfolio of products.
  • Provide training for new and less-experienced team members and relevant department training that supports organizational and department priorities. Act as a coach to other team members by providing support and guidance.
  • Monitor metrics by project and by product to strengthen product management effectiveness across the portfolio.
  • Lead ad-hoc research committees and projects to conclusion, developing and presenting proposal to senior leadership.
  • Lead/support the activities of Annual Rate Review meetings.
  • Oversee vendor research projects including the vendor demonstrations and proposals for purchase.
  • Lead cross functional operation meetings as necessary
  • Represent Product Management in meetings and conferences as necessary
  • Perform other duties as assigned.
Desired Qualifications
  • A Bachelor’s degree from an accredited college or university is preferred.
  • A minimum of seven years’ experience with commercial lines product management and underwriting and/or claims experience preferred.
  • Experience with state filing through S.E.R.F.F. is preferred.
  • Chartered Property Casualty Underwriter (CPCU) or other professional insurance designations preferred.

Encova Insurance offers commercial, auto, and home insurance sold through more than 2,000 independent agencies in the Midwest, Northeast, and South. Its policies are underwritten, priced, and administered by the mutual carrier, with premiums, reserves, and assets backing claims and policy obligations. It stands apart from competitors as a top-25 mutual insurer with a strong A (excellent) rating from AM Best and a large regional agency network. Its goal is to provide dependable insurance solutions to policyholders across its regional footprint while maintaining financial strength and local market alignment.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Columbus, Ohio

Founded

1899

Simplify Jobs

Simplify's Take

What believers are saying

  • Lingala drives large-scale IT transformations enhancing operational efficiency.
  • Sapiens empowers 2,000 agents' business decisions without IT dependency.
  • Ivans integrations boost real-time agency management and partnerships.

What critics are saying

  • Laska's advisory role through 2025 creates knowledge gaps disrupting projects.
  • Lingala's big-firm experience stalls Encova's smaller-scale digital efforts.
  • CIO reliance risks agent attrition to Next Insurance in 6-12 months.

What makes Encova unique

  • Encova centralizes decision intelligence via Sapiens Decision on agent portal.
  • Ramu Lingala leads IT with 25+ years from Liberty Mutual and State Auto.
  • Encova wins 2025 Ivans Spark gold for digital agent tools like Ask Kodiak.

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Benefits

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Flexible Work Hours

Company News

FF News
May 15th, 2025
Encova Insurance Appoints Ramu Lingala As Chief Information Officer

Encova Insurance has named Ramu Lingala as its new Executive Vice President and Chief Information Officer, succeeding longtime CIO Tony Laska, who will retire at the end of this year.Lingala officially assumed the role on May 1 after joining the company in February to become familiar with its operations and culture.Laska, who has held key leadership roles at BrickStreet, Motorists, and Encova, will remain with the company in an advisory capacity through the end of 2025.“I want to congratulate Tony on a successful career and thank him for his unmatched contributions to BrickStreet, Motorists and now Encova,” said Encova President and CEO TJ Obrokta Jr. “I still remember recruiting him many years ago and the remarkable impact he had during the early years of BrickStreet. With that said, we are very excited to have Ramu join our senior leadership team as Tony’s successor. Under Ramu’s IT leadership, we will continue improving our systems and strengthening our capabilities as we strive to be the carrier of choice for our agents and policyholders.”As CIO, Lingala will oversee Encova’s technology teams, ensuring seamless operations for associates, customers, and partners. He will also work closely with business teams to advance the company’s enterprise strategy and collaborate with IT leaders to guide technology roadmaps and execution.Lingala brings more than 25 years of experience in information technology leadership. Prior to joining Encova, he served as Vice President of Business Lines Technology at Liberty Mutual, where he led large-scale transformation programs and restructured IT operating models.Encova’s leadership transition highlights the company’s continued focus on innovation and operational excellence as it moves into a new chapter of digital transformation

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