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Vixxo

Technology-enabled, end-to-end facility management solutions

Equipment Technician

Equipment Field ServiceUpdated on Nov 13
Full-timeSan Bernardino, CA, USA

About the Job

Requirements

  • At least one year of experience servicing equipment, preferably using proper testing equipment and practices for general electrical and water systems.
  • At least one year of experience in a customer-facing or customer-service role.
  • Must be comfortable tasting coffee as the final step in repairs.
  • Must be proficient with a smartphone for inventory, management, scheduling, and other tasks.
  • Must possess a valid driver's license with a clean driving record.
  • Must be able to lift 50 pounds without assistance.

Responsibilities

  • Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
  • Own customer relationships and build customer loyalty by providing professional, reliable services that adhere to safety rules.
  • Meet customer Service Level Agreement requirements by conducting thorough inspections, performing timely equipment maintenance correctly the first time, and completing descriptive and accurate paperwork.
  • Provide reactive and preventative maintenance services throughout an assigned territory.

About the Company

Vixxo

Technology-enabled, end-to-end facility management solutions

Vixxo is a technology-enabled facility management company that offers end-to-end management of building services to help businesses run more smoothly. It serves restaurants, retail chains, and growing brands by handling all facilities processes from service requests to invoicing, using mobile technology to capture service level data. This data-driven approach provides insights that support better business decisions. Revenue comes from service contracts and maintenance agreements, covering HVAC, plumbing, refrigeration, and other systems as a one-stop solution. Compared with competitors, Vixxo combines a wide scope of maintenance capabilities with data analytics and a fully managed service model to streamline operations. The company’s goal is to keep clients’ facilities well-maintained and operations efficient through predictable, contract-based services.

Company size
1,001-5,000
Company stage
Early VC
Total funding
$35M
Headquarters
Scottsdale, AZ
Founded
1980

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