At least 2 years of sales, business development, or account management experience with a proven record of generating new business and growing customer relationships.
Experience managing a sales territory and conducting customer visits, prospecting activities, and account development.
Experience preparing proposals, quotations, and sales forecasts.
Proven business development and prospecting skills, including lead generation, cold calling, networking, and opportunity identification.
Ability to manage and grow a multi-state territory while balancing multiple accounts and priorities.
Ability to understand client needs, develop solutions, and communicate technical products and services effectively.
Strong verbal, written, and presentation skills to influence decision-makers at all levels.
Ability to work independently and remain accountable and results-driven.
Organizational, time-management, problem-solving, and follow-through skills.
Ability to prepare and communicate quotes, bids, and sales-related information accurately.
Proficiency in Microsoft Office and ability to learn and use CRM, quoting, and other business systems.
Ability to travel regularly throughout an assigned territory.
A professional, ethical, and customer-focused approach when representing the company.
Responsibilities
Develop and maintain strategic partnerships with current and prospective customers in the assigned sales territory.
Identify, pursue, and develop new business through outside sales activities, including in-person visits, cold calling, networking, referrals, industry contacts, and targeted prospecting.
Research new customers, emerging markets, competitors, transformer-related project opportunities, and potential sources of recurring business in the assigned territory.
Build and manage a sales pipeline by generating leads, scheduling customer meetings, conducting follow-up, and advancing opportunities through the sales process.
Engage with investor-owned utilities, large decommissioning customers, industrial accounts, contractors, and other target customers to understand their needs and pursue transformer-related opportunities.
Develop and implement territory plans to acquire customers, expand market share, strengthen relationships, and support revenue growth.
Visit customers and prospects in the field to build trust, assess needs, discuss service capabilities, resolve concerns, and identify future opportunities.
Prepare and deliver sales presentations, service overviews, and customer discussions tailored to each account or opportunity.
Use company systems and tools to generate quotes, prepare bids, track sales activity, maintain customer records, and support account management.
Maintain accurate records of customer interactions, opportunity status, service concerns, customer feedback, available equipment, satisfaction levels, and next steps.
Partner with operations, service, transportation, environmental, and leadership teams to support customer needs, align on project requirements, and secure business.
Respond to customer inquiries, resolve concerns and objections, and follow through on commitments promptly and professionally.
Monitor customer satisfaction, sales performance, market feedback, and customer needs to identify trends and recommend improvements that support business growth.
Represent the company professionally in customer interactions, industry events, meetings, and field activities.
Plan and support customer engagement initiatives, including satisfaction follow-ups, training opportunities, customer meetings, and special events.
Maintain customer communication through phone, email, written correspondence, and in-person meetings to support ongoing engagement and account development.
Travel regularly within the assigned territory by automobile, plane, or other means to support customer visits, prospecting, relationship development, and sales objectives.
Desired Qualifications
A bachelor's degree or higher is preferred.
Additional sales, business, technical, environmental, or industry-related training or certifications are preferred.
Experience in the electrical utility, transformer, industrial, or environmental services industries is strongly preferred; candidates with related technical or industrial market experience will also be considered.
Experience using Salesforce or a similar CRM system, including managing customer relationships, sales opportunities, account activities, and forecasting, is preferred.
Working knowledge of EPA environmental regulations and how regulatory requirements may affect customer operations and service solutions is preferred.
Sales and Business Development Representative
$70,000 - $85,000/Yearly +Commission
Workplace Type: Remote +Travel
Location: Tucker, GA
Who We Are
With over fifty years of experience in the transformer services industry, Emerald Transformer is the premier solution for electrical equipment. Emerald provides a wide range of transformer services including remanufactured transformer stock, repairs, decommission, field technical services, parts, PCB disposal and recycling. Our national network of factories and service centers are strategically located to serve our broad and diverse customer base.
Emerald is committed to extending the life cycle of our customers’ equipment and protecting their capital investment. We partner with our customers to exceed their expectations by delivering valuable solutions. Emerald strives to have the lowest repair failure rate in the industry. We ensure the proper handling of any type of hazardous material in compliance with all federal and state environmental regulations.
Why work at Emerald?
When Emerald Transformer hires someone, we aren’t just bringing a new employee on board. We take our time to make sure we’re surrounding ourselves with those who share our core values and our devotion to quality, dependability, and environmental consciousness. We wouldn’t be where we are today without our Emerald team, and we’re thankful for each person who’s chosen to be a part of our journey as a company.
At Emerald Transformer, our employees are our lifeblood. They are the foundation of our business, so we provide employee benefits they can count on.
Benefits: Your choice of three different medical insurance programs in addition to, life, vision, and dental insurance, a tuition reimbursement program, and a competitive 401K match incentive and vesting timeline. Our a-la-carte structure allows you to pick the best package for your needs.
A 2nd Chance: Here at Emerald, we believe in second chances. That is why we accept and consider qualified applicants with criminal histories in a manner consistent with federal and local laws. We are committed to 2nd chance hiring! Only by working together can we create a better future.
Supplemental Insurance: In addition to our standard plans, we offer tele-medicine, long-term and short-term disability coverage as well as legal services.
Paid Weekly: All hourly team members are paid weekly!
Paid Time Off: Emerald Transformer employees receive vacation and sick pay annually.
Career Pathing: We are growing and promote from within.
We’ve surrounded ourselves with a passionate team, determined to reach that same goal. We’ve been in business for over 50 years, and every day, we’re looking for new and more innovative ways to provide better service to our customers and grow our business.
The Sales and Business Development Representative is responsible for proactively developing new business and expanding customer relationships across an assigned sales territory for Emerald Transformer. This position is primarily an outside sales role focused on field prospecting, customer visits, cold outreach, networking, and building strategic partnerships with utilities, decommissioning clients, industrial customers, and other transformer-related business opportunities. The role is expected to identify and pursue new revenue opportunities, maintain strong customer engagement, prepare quotes and bids, and represent Emerald Transformer professionally in the marketplace. Success in this position requires a self-driven sales “hunter” mindset, strong territory management, consistent follow-through, and the ability to create business rather than wait for inbound leads.
Key Responsibilities
Develop and maintain strong strategic partnerships with current and prospective customers within the assigned sales territory.
Proactively identify, pursue, and develop new business opportunities through outside sales activity, including in-person visits, cold calling, networking, referrals, industry contacts, and targeted prospecting.
Research and identify new customers, emerging markets, competitive activity, transformer-related project opportunities, and potential sources of recurring business within the assigned territory.
Build and manage a healthy sales pipeline by generating leads, scheduling customer meetings, conducting follow-up, and advancing opportunities through the sales process.
Engage directly with Investor-Owned Utilities, large decommissioning customers, industrial accounts, contractors, and other target customers to understand needs and pursue transformer-related business opportunities.
Develop and implement territory plans designed to acquire new customers, expand market share, strengthen customer relationships, and support revenue growth.
Conduct regular field visits with customers and prospects to build trust, assess needs, discuss service capabilities, resolve concerns, and identify future opportunities.
Prepare and deliver professional sales presentations, service overviews, and customer discussions tailored to the needs of each account or opportunity.
Utilize company systems and available tools to generate quotes, prepare bids, track sales activity, maintain customer records, and support account management.
Maintain detailed and accurate records of customer interactions, opportunity status, service concerns, customer feedback, available equipment, satisfaction levels, and next steps.
Partner with internal operations, service, transportation, environmental, and leadership teams to support customer needs, align on project requirements, and secure business.
Respond to customer inquiries, resolve concerns, address objections, and follow through on commitments in a timely and professional manner.
Monitor customer satisfaction, sales performance, market feedback, and customer needs to identify trends and recommend improvements that support business growth.
Represent Emerald Transformer professionally in all customer interactions, industry events, meetings, and field activities.
Plan and support customer engagement initiatives such as satisfaction follow-ups, training opportunities, customer meetings, and special events.
Maintain consistent communication with customers through phone, email, written correspondence, and in-person meetings to ensure ongoing engagement and account development.
Travel regularly within the assigned territory by automobile, plane, or other means as needed to support customer visits, prospecting activity, relationship development, and sales objectives.
Education/Certifications
High School Diploma or equivalent required.
Bachelor's degree or higher preferred.
Additional sales, business, technical, environmental, or industry-related training or certifications preferred.
Experience
2+ years of sales, business development, or account management experience with a proven track record of generating new business and growing customer relationships.
Experience within the electrical utility, transformer, industrial, or environmental services industries is strongly preferred. Candidates with experience in related technical or industrial markets will also be considered.
Experience managing a sales territory and conducting customer visits, prospecting activities, and account development.
Experience preparing proposals, quotations, and sales forecasts.
Proficiency with Salesforce or similar CRM systems preferred, including experience managing customer relationships, sales opportunities, account activities, and forecasting.
Working knowledge of EPA environmental regulations is preferred, with an understanding of how regulatory requirements may impact customer operations and service solutions.
Knowledge, Skills & Abilities
Proven business development and prospecting skills, including lead generation, cold calling, networking, and opportunity identification.
Ability to manage and grow a multi-state territory while balancing multiple accounts and priorities.
Strong relationship-building, negotiation, and customer engagement skills.
Ability to understand client needs, develop solutions, and communicate technical products and services effectively.
Strong verbal, written, and presentation skills with the ability to influence decision-makers at all levels.
Self-motivated, accountable, and results-driven, with a strong hunter mentality and ability to work independently.
Excellent organizational, time management, problem-solving, and follow-through skills.
Ability to prepare and communicate quotes, bids, and sales-related information accurately.
Proficiency in Microsoft Office and the ability to learn and utilize CRM, quoting, and other business systems
Ability to travel regularly throughout an assigned territory.
Professional, ethical, and customer-focused approach when representing the company.