Full-Time

KYC Operations BA / UAT

Posted on 4/3/2025

Citigroup

Citigroup

10,001+ employees

Global financial services and banking solutions

No salary listed

Entry

Mumbai, Maharashtra, India

Category
Quality Control & Compliance
Operations & Logistics
Required Skills
JIRA
Responsibilities
  • Performing complete User Acceptance testing (UAT) of onboarding and renewal digital journey (internal and external) of the client portal including integration testing with CKYC system
  • UAT of global enhancements of the client portal and country specific changes as per the releases
  • Pre- PVT mock-up testing in UAT environment before the PVT release every month
  • PVT testing of releases on production environment on weekends as per the release calendar
  • Co-ordination with other teams on test dataset creation such as creation of test GFCIDs for testing, Manual KYC WI creation, Release checklist, abandon GFCIDs and so-on
  • Prepare Test cases based on Test scenarios by referring the JIRAs, update test results and maintaining proper documentation of testing results with screenshots
  • Good communication skills to present defects observed in the daily End-user testing (EUT) call
  • BA functions with the digital implementation team
Desired Qualifications
  • Previous relevant experience preferred

Citigroup provides a wide range of financial services, including consumer banking, corporate and investment banking, securities brokerage, and wealth management. The company operates in over 160 countries, allowing it to serve a diverse clientele that includes individuals, small businesses, large corporations, and government entities. Citigroup's products work by offering various financial solutions such as loans, credit, and investment management, generating revenue through interest, service fees, and trading activities. What sets Citigroup apart from its competitors is its extensive global network and focus on technological advancements that enhance the banking experience. The company's goal is to create a positive financial and social impact while ensuring growth and profitability through its commitment to sustainability and social responsibility.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1812

Simplify Jobs

Simplify's Take

What believers are saying

  • Citi's leadership in debt syndication strengthens its position in corporate banking.
  • Investments in AI and machine learning enhance risk management and fraud detection capabilities.
  • Partnerships with fintechs like Validis modernize business lending and improve decision-making.

What critics are saying

  • Competition from fintechs like Nammu21 threatens Citi's traditional banking services.
  • Alternative funding platforms like Capital on Tap may divert clients from Citi.
  • Rapid growth of DeFi platforms challenges traditional banking models, requiring adaptation.

What makes Citigroup unique

  • Citi's global presence in over 160 countries sets it apart from competitors.
  • Strong focus on ESG initiatives enhances Citi's reputation and attracts socially conscious investors.
  • Technological innovation in digital banking solutions boosts customer engagement and satisfaction.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Paid Vacation

Paid Sick Leave

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-5%

2 year growth

-5%
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