Account Executive
Listen Labs
Account Executive
Listen Labs
Automates AI-driven customer interviews and insights
TL;DR: We’re hiring Enterprise AEs to drive new business and expansion across mid-to-large enterprise accounts. You’ll partner closely with our VP of Revenue to land high-value customers and grow them over time. This is a consultative, multi-threaded sale — not transactional — with clear path to six-figure deals and meaningful expansions.
Applications for this position will be accepted on an ongoing basis.
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
Listen was acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs!
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
World-Class Team: Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming medalists.
Startup speed, Salesforce scale: Listen was acquired by Salesforce in 2026 and is being incubated within Salesforce AI Labs, with our founders still leading the company. Before the acquisition, we grew annualized revenue 15x, completed over 2 million interviews, and raised $100M led by Ribbit Capital, with Sequoia, Conviction, and Pear VC participating.
Traction: Already serving 15% of Fortune 100s. Enterprise wins and expansions across Anthropic, Microsoft, Nestlé, Perplexity, Sweetgreen, and more — with teams telling us research that used to take six to eight weeks now happens in days.
Outreach + engagement: contact leads via email, cold calls, conferences, and more. Manage inbound and referral leads.
Lead gen + prospecting: research potential customers, generate leads, and build a consistent outbound sales pipeline. Attend industry events and develop connections to drive future sales growth.
Qualification + closing: run discovery calls, demos, and follow-ups to qualify and close new customers. Build proposals and RoI cases that convince qualified prospects to buy Listen. Negotiate contract terms when needed.
Process improvement: improve our internal sales processes (slides, call scripts, meeting templates, contract terms, CRM workflows, metrics, dashboards, etc.). Run weekly “Sales Review” meetings company-wide to review deals and answer questions.
Cross-team work: work with Customer Success, Engineering, and Product to consistently delight customers. Work with our co-founding team on all things sales and revenue-related.
5–8+ years of quota-carrying closing experience in B2B SaaS
Experience selling into enterprise or upper mid-market accounts
Proven ability to run consultative, multi-stakeholder sales cycles
Track record of closing meaningful deals ($50K–$250K+) and expanding accounts
Strong discovery and storytelling skills
Comfortable balancing inbound + outbound pipeline generation
Highly organized and proactive in managing deals end-to-end
Clear land-and-expand motion with strong product pull
Opportunity to sell into recognized enterprise brands
High-impact role in a company scaling quickly
Close partnership with leadership and cross-functional teams
Meaningful upside as deals grow in size and scope
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $123,200 - $164,850 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $135,300 - $181,000 per year.
Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable
Automates AI-driven customer interviews and insights
Listen Labs provides AI-powered customer feedback and market research services that run personalized interviews at scale for both businesses and consumers. Its offerings include usability testing, churn analysis, and ethnographic studies, with participant recruitment drawn from a large pool or integrated from other providers. The core product automates the interview process and produces detailed, actionable reports on customer sentiments, brand perception, and product feedback. This enables faster, data-driven decision making and strategic insights. Compared with competitors, Listen Labs emphasizes scalable, automated interviewing across diverse demographics and a broad service set, delivering insights quickly through subscription and service charges. The company's goal is to help organizations understand what customers think and feel about their products and brands so they can improve experiences and outcomes.
Explore more opportunities at Listen Labs