Office Clerk

Pacific Medical, Inc. was established in 1987 and is a leading distributor for durable medical equipment and surgical instruments servicing the seven western states.  We provide our services directly to the patient, medical networks, physician clinics and offices.  We are dedicated to the advancement of patient care through excellent service and product technology.

We have an immediate opportunity to join our growing company.  We are currently seeking a full-time (M-F 8:00 AM-5:00 PM) Office Clerk for our Tracy, CA office. This individual will be responsible for processing and delegating all new orders and faxes for the assigned region. 

Job Responsibilities:

• Create workflow in DocuWare for new post-op orders.
• Review and clip all incoming emails for each pod.
• Clip incoming missing information files into DocuWare and note Mederp accordingly.
• Process and delegate all new orders and faxes during the assigned time slot for your region.
• Cancelling consignment files and completing bill back forms.
• Call patients to obtain their insurance information.
• Send and call patients acknowledgment letters via mail/email.
• Clip active insurance eligibility like the patients charts in DocuWare. 
• Communicate any issues with region leader.
• Perform other duties as needed.

Job Requirements:

• High School Diploma or Equivalent
• Minimum of 1 year of phone experience required 

Physical Requirements:

• Must be able to lift up to 5 lbs. as needed, stand, use hands to handle/feel, reach with hands and arms.

Hourly Rate Pay Range: $17 to $20.00
·         Annual Range ($35,360.00 to $37,440.00)

Bonus Opportunity:
Profit Bonus: $0 to $500 per month (increases hourly rate up to $2.88 per hour or up $6k per year)

Total Compensation Opportunity Examples:
Annual Base Pay: $40,507.50 (Estimate incl. 5 hrs O/T per week, Low-range Production and Profit Bonus after 3 months)
Annual Mid-Range Pay: $45,348.75 (Estimate incl. 5 hrs O/T per week, Mid-range Production and Profit Bonus)
Annual Top Pay: $56,940.00 (Estimate incl.  5 hrs O/T per week, Max Production and Profit bonus)
 
All Full-Time positions offer the following: Medical, Dental, Vision, ER paid Life for Employee, Voluntary benefits, Medical FSA, Dependent FSA, HSA, 401k, and Financial Wellness planning.

Additional Benefits for Full-Time Employees (3 to 4 weeks of Paid Time Off)

Holidays: 10 paid holidays per year

Vacation Benefit: At completion of 3-month introductory period, vacation accrual up to an annual max of 40 hours in the first 23 months, at 24 months, accrual up to an annual max of 80 hours with a rollover balance.

Sick Benefit: Sick accrual begins upon date of hire up to a max annual accrual of 80 hours with a max usage of 48 hours annually with a rollover balance.

Candidates that apply must be action oriented, decision quality, ethics and values, integrity and trust, self-motivated, willingness to learn and work well in a team environment.  This position is a great opportunity for an entry-level candidate.  The final candidate will submit to a background check.