O

Oracle

Builds databases, business apps and cloud services

Consulting Technical Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeAustin, TX, USA

About the Job

Requirements

  • A bachelor's degree in Computer Science, Engineering, or a related technical field, followed by 5 years of progressive post-baccalaureate experience in the job offered or in a Technical/Developer-related occupation.
  • Knowledge of Oracle Utilities Customer Solution and its functional application and use cases for gas, water, and electric utilities.
  • Ability to draft and deliver functional designs related to client business process needs.
  • Experience leading solution design workshops and producing functional design documents, configuration workbooks, and traceability from requirements to configuration.
  • Experience using Visio to draft and design process flow diagrams representing utility business processes.
  • Proficiency with Microsoft Office 365 tools, including Outlook, Word, PowerPoint, Excel, and Visio.
  • Ability to demonstrate and drive customer success through knowledge of base application features and functionality, remotely via conferencing tools or on site with the customer.
  • Ability to analyze utility business requirements and translate them into Oracle Utilities Customer to Meter / Customer Care & Billing configurations.
  • Expertise in Oracle Utilities Application Framework configuration.

Responsibilities

  • Lead solution design and implementation aspects of engagements, ensuring high-quality, integrated software solutions within time and budget constraints.
  • Analyze business needs to help ensure Oracle solutions meet customer objectives by combining industry best practices, product knowledge, and business acumen.
  • Select methods and techniques to deliver functional and technical solutions for non-routine and complex aspects of applications and technology installations.
  • Provide direction and mentoring to project teams and influence customer leadership on key decisions.
  • Support business development by pursuing new opportunities and extensions.
  • Collaborate with the consulting sales team by providing domain expertise.
  • Resolve complex customer issues by recommending and implementing solutions.
  • Demonstrate expertise in multiple business processes across two or more product families, or architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

About the Company

Oracle

Builds databases, business apps and cloud services

Oracle builds databases, business applications, and cloud infrastructure for companies and public-sector organizations. Oracle Database stores and processes business data, while Oracle Cloud Infrastructure provides computing, storage, and networking for applications and AI workloads. Fusion Cloud Applications support finance, human resources, supply chains, and customer service, helping businesses manage everyday operations and reporting. Customers pay for cloud subscriptions and usage, software licenses, support, hardware, and consulting, with deployment options in Oracle's cloud or their own data centers. Oracle was founded in 1977 and is headquartered in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
1977

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