Consultor Técnico en BPM AppianCountry: Spain

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Openbank is Santander Group's global digital consumer bank, bringing together retail banking, mobility finance and consumer lending solutions in one integrated digital platform.

THE DIFFERENCE YOU MAKE

Openbank is looking for a Techical BPM Consultant (Appian) based out of Madrid.

As a Technical BPM Consultant (Business Process Management) within the Risk domain, you will be responsible for the development and maintenance of applications supporting the Risk function, while contributing to their integration, deployment, and operational support.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

Contribute to the analysis, design, and delivery of Appian Front-End features and user interfaces.
Build and implement BPM workflows and process management solutions.
Create and support integrations with databases, REST APIs, and SAML2 authentication through Azure Active Directory.
Enhance CI/CD pipelines and deployment automation, while managing Docker images and supporting containerized environments.
Coordinate and support application deployments across different environments, carrying out the necessary validations and providing production support, including technical troubleshooting and incident resolution.
Oversee and coordinate technical development teams and services

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Analyze, design, and develop Appian Front-End functionalities and user interfaces.
Design and implement BPM solutions and business processes.
Develop and maintain integrations with databases, REST APIs, and SAML2 (Azure Active Directory).
Maintain and improve CI/CD pipelines, automate deployment processes, build and manage Docker images, and provide support for containerized environments.
Execute and support deployments across multiple environments, including validation activities and production support (technical analysis, troubleshooting, and incident resolution).
Lead and coordinate technical development teams (labs/services).

Professional Experience

2+ years of experience as a technical specialist in Appian projects.

Education

Bachelor’s degree in Computer Science, Software Engineering, or a related (required)

Language

English (Required)
Spanish (Required)

Hard Skills

Strong technical expertise in the Appian platform (UI, BPM, and Integrations). (Required)
Strong technical knowledge of databases (Oracle, SQL Server, etc.) and SQL. (Required)
Experience with integration through REST APIs and API Management, with knowledge of Apigee and API security (OAuth 2.0, API Keys, etc.) being considered a plus. (Required)
Knowledge of CI/CD, automation, and DevOps best practices, with basic knowledge of Docker and application containerization considered a plus. (Preferred)
Knowledge of Java, Spring Boot, Spring Batch, MuleSoft, and Provenir will be valued. (Preferred)
Experience with Agile project management tools, including Jira and Confluence. (Required)

Soft Skills

A collaborative mindset, strong commitment to teamwork, and a results-oriented approach focused on delivering high-quality outcomes

WE VALUE YOUR IMPACT

Your contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.

We offer more than just a paycheck—our benefits are designed to support your life, your goals and your well-being, now and into the future.
Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing
We know family is everything. That’s why we offer parental leave, childcare support and family-friendly programmes tailored to each life stage.
We’re enable our teams to go beyond through global opportunities and broad career paths.
We believe in the power of helping. You can dedicate part of your working hours to volunteering.

We’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.

Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.

We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A. with registered office at Avenida de Cantabria, n/n, 28660 Boadilla del Monte (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment. 

For further information about your rights and data protection, please read the Openbank Privacy Policy applicable to this type of data processing here

READY TO TAKE THE NEXT STEP IN YOUR JOURNEY?

About the company

Santander is a global bank focusing on retail and commercial banking in Europe and the Americas. It serves individuals and SMEs through strong regional franchises (Spain, Brazil, the UK, the US) and a broad Consumer Finance arm, while supporting multinational clients via its Corporate & Investment Banking division. It digitalizes core banking on its Gravity cloud to rapidly deploy digital solutions like Openbank and cross-border services, blending fintech agility with a traditional bank balance sheet. Its goal is to improve efficiency under the One Santander framework, grow cross-border revenue, and finance sustainable initiatives aligned with Net Zero targets.

Company Size

10,001+

Company Stage

IPO

Headquarters

Boadilla del Monte, Spain

Founded

1902

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Simplify's Take

What believers are saying

Green finance reached €188 billion by June 2026, 85% of the 2030 target.
Peru's 467 MWp Illa solar financing expands Santander's Andean project-finance franchise.
H1 2026 revenue grew 6.5%, supporting management's 2026 profit-growth target.

What critics are saying

Santander UK booked £633 million for motor-finance redress; tribunal hearings run into 2027.
Webster integration threatens synergies, capital ratios, and the 2028 U.S. profitability thesis.
Santander UK cut 44 branches in 2026, risking customer attrition and labor conflict.

What makes Santander unique

Santander completed Webster acquisition on August 20, 2026, creating a top-ten U.S. bank.
Gravity migrated 97% of IT to cloud, enabling faster product rollouts.
Openbank and Work Cafés give Santander a hybrid digital-branch model across markets.

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Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Growth & Insights and Company News

6 month growth

-3%

1 year growth

-4%

2 year growth

-4%

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Oct 19th, 2026

Santander developing AI model triage to lower costs of deployment.

Santander developing AI model triage to lower costs of deployment. October 19, 2026 Banco Santander announced its AI Lab has developed new capabilities to evaluate AI models and agents for banking applications, helping identify which model is best suited for each task and deploy it in the most efficient way. As part of this effort, Santander has been progressively moving from large general-purpose models towards smaller, specialized models designed for specific banking tasks. In selected experimental use cases, this approach has reduced serving costs from around €5 per interaction to approximately €0.03 while maintaining strong performance. Through the Lab, Santander has built Model Arena to evaluate open-weight models against banking tasks and identify the right model for each workload, and is specializing models using NVIDIA NeMo Customizer. Customer-service comparisons delivered evidence that smaller, specialized models can deliver strong performance on targeted banking tasks. Santander has built specialized intelligence for core banking workloads on NVIDIA Kumo, a family of open-weight foundation models for structured data, allowing companies to quickly turn structured data into predictive insights needed for agentic services. The Lab is industrializing inference within Santander's own architecture using NVIDIA Dynamo-Triton, the approach behind the serving-cost reduction above, and is developing Model Arena to design, simulate, evaluate and supervise banking agents, alongside performance engineering and adversarial testing of conversational AI in controlled environments. The goal is to establish a rigorous experimentation path through which emerging AI technologies are optimized and stress-tested against banking requirements before successful capabilities scale across Santander. Building on these advances, Santander is progressing from open-weight models towards specialized models and governed banking agents designed for greater control, safety and lower operating costs at scale. The collaboration is already delivering measurable results: in an experimental customer-service use case, Santander improved conversation quality while reducing costs by more than 50% through the deployment of a more efficient AI model. As part of the next phase of the initiative, Santander and NVIDIA have established a three-year collaboration framework covering areas such as foundation models, AI agents, fraud and anti-money laundering capabilities, real-time decisioning and advanced simulation technologies, including a banking digital twin. Iñaki Bernal, chief artificial intelligence officer at Santander, said in z statement: "NVIDIA is a key player in the infrastructure, software and research that is powering the latest advances in artificial intelligence. Combined with Santander's scale across businesses, customers and geographies, we believe we are uniquely positioned to succeed in transforming those advances into practical banking capabilities." Aser Blanco, Global Banking lead at NVIDIA, said in a statement: "Banking is one of the most data-centric industries. Data sits at the heart of every process and now banks need to become intelligence-centric. Transforming years of data into usable and proprietary intelligence is not about model size, but about training and fine tuning. In this new world, cost per intelligence output is a key metric. Santander is showing what that looks like in production with smaller models, specialized on the bank's own data, evaluated against real banking tasks and served efficiently enough to run at the scale of a global bank."

El País