Overview

Ride for free all season long!!

The Rental Manager is responsible for the overall management and daily operation of the rental department across all rental locations at The Summit at Snoqualmie. The Manager executes the department’s strategic direction by leading staffing, labor management, training, employee development, operational execution, purchasing, and financial performance.

Come work and play at Seattle’s home mountain, the Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is a lot to do all year long.

Responsibilities

Job duties may include, but are not limited to:

Long Term Thinking

Develop,maintain, and communicate departmental policies, procedures, and operating standards, including current technical manuals and training materials.

Develop staffing and labor plans that align with business levels, operational requirements, and departmental labor budgets.

Excellence in Execution

Manage the daily operation of all rental locations, ensuring consistent execution of standards, policies, and procedures; monitor performance toidentifyopportunities to improve efficiency, staffing, revenue, and guest service, and implement practical solutions to operational challenges.

Maintain a clean, safe, organized, and professional environment that meets property and safety standards, ensuring employees follow required safety, POS, and cash-handling procedures.

Attitude is Everything

Build a positive, accountable, and professional team culture, andmaintaina strong culture of safety throughout the department.

Maintain effective communication and collaboration with department leadership and other resort departments.

Develop Great People

Lead recruiting, interviewing, hiring, onboarding, and seasonal staffing plans for the rental department.

Coach and develop Supervisors, the Assistant Manager, and Leads to strengthen leadership capabilities and operational performance.

Serve First

Establish andmaintainhigh standardsfor guest service throughout the rental department.

Monitor guest feedback and operational issues and implement improvements toanticipateand exceed guest needs.

Qualifications

What we are looking for:

Required

Strong leadership, organizational, communication, and interpersonal skills.

Previousmanagement or supervisory experience in a ski resort, rental operation, retail, hospitality, or related environment.

Working knowledge of alpine ski and snowboard rental equipment and operations.

Experience managing labor budgets, staffing, scheduling, and departmental expenses.

Experience with employee hiring, training, coaching, and performance management.

Ability to analyze operational and financial information and make effective business decisions.

Ability to work calmly and effectively in a fast-paced, high-volume environment.

Ability to manage multiple locations and competing priorities.

Strong commitment to safety and guest service.

Preferred

Knowledge of ski and snowboard equipment, boot fitting, binding systems, and rental processes.

Binding certification from applicable manufacturers, preferred and/orrequiredbased on assigned technical responsibilities.

Fluency in a language other than English, particularly Spanish or other commonly spoken languages within the resort’s workforce and guest population.

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Join our team and enjoy The Summit Experience!

Wage and Benefit Info:

The wage range for this positions is: from $31.00 to $36.00/hr (DOE)

This is a non-benefited role.

All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).

All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.

It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.

About the company

Boyne Resorts operates mountain and lakeside destinations across North America, selling ski access, outdoor recreation, golf, lodging and dining to travelers. Its collection includes Big Sky, Cypress Mountain and Gatlinburg SkyPark, alongside Boyne Golf courses and Boyne Country Sports, an outdoor retailer with Michigan stores and nationwide online sales. Boyne Mountain combines skiing with an indoor waterpark, while Gatlinburg SkyPark runs scenic chairlift and pedestrian bridge attractions in Tennessee. Guests pay for recreation and accommodation, and also buy meals and equipment at its properties and stores. Boyne traces its roots to a 1947 land purchase for Boyne Mountain and is headquartered in Petoskey, Michigan.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Petoskey, MI

Founded

N/A

Get referred to Boyne Resorts

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Simplify's Take

What believers are saying

Giving has a shared structure: Boyne's January 2026 foundation launch coordinated community, environmental and scholarship grants across 13 properties.
Leadership gets a succession focus: Boyne's May 2026 operations-president announcement prioritized developing future leaders across its resorts.
Employees have an emergency-aid route: Boyne's independent foundation reviews staff hardship grant applications year-round.

What critics are saying

Terrain operations depend on snowfall: Boyne's September 2026 Black Ridge plans omit grooming and snowmaking across 272 acres.
Staff housing limits privacy: Boyne's Sugarloaf resort advertises double- or triple-occupancy rooms with rent deducted from pay.
Boyne's Loon expansion awaits federal review: its October 2026 fourth-peak proposal needs environmental assessment before project approval.

What makes Boyne Resorts unique

Ownership stays within the family: Boyne is privately held by the Kirchers.
Local teams shape each destination: Boyne gives properties freedom to innovate and build experiences around their communities.
Rewards extend across trip spending: BoyneRewards links 11 locations with year-round points for skiing, golf, dining, shopping and lodging.

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