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remberg

AI-driven asset management and maintenance XRM

Forward Deployed Engineer

Implementation & Technical Account ManagementPosted on Nov 13
Full-timeMunich, Germany

About the Job

Requirements

  • At least 3 years of experience in software engineering, solutions or integration engineering, technical consulting, product management, or similar roles; experience in B2B software, industrial, or manufacturing environments is ideal.
  • Communicate confidently with stakeholders from the shop floor through IT and management, and approach problems in a structured way.
  • Hands-on experience with APIs such as REST and OData, data mapping, and enterprise systems; SAP or other ERP experience is a plus.
  • Knowledge of sensor data, IoT platforms, or industrial protocols such as OPC UA and MQTT, or strong interest in learning them.
  • Solid programming skills, for example in Python or TypeScript, SQL, and practical experience with large language models.
  • Willingness to travel to customers a few days per month on average and hold a driver's license.
  • Fluent German (C2) and English (C1), spoken and written.

Responsibilities

  • Develop integrations between remberg and SAP, including SAP PM/MM, S/4HANA, and ECC, or other ERP systems, taking them from technical scoping and data mapping through stable operation after go-live.
  • Act as the technical contact for maintenance, operations, and IT stakeholders, onsite and remotely; translate business requirements into technical solutions and explain them clearly.
  • Participate in customer calls and late-stage sales deals, assess feasibility and effort, and answer IT and security questions.
  • Connect machine and sensor data to remberg through IoT platforms, OPC UA, MQTT, or customer APIs to enable condition-based maintenance and automatically triggered work orders.
  • Prepare customer data, documents, and maintenance knowledge so the AI can provide accurate and reliable answers; review results with customers and iteratively improve the context.
  • Turn solutions to recurring customer challenges into product features with Product and Engineering.
  • Build reusable integration packages and write playbooks that enable account executives and customer success managers to answer standard questions independently.
  • Establish the Forward Deployed Engineer role and build its initial playbooks.

Desired Qualifications

  • Experience in B2B software, industrial, or manufacturing environments.
  • Experience with SAP or other ERP systems.

About the Company

remberg

AI-driven asset management and maintenance XRM

Remberg provides an AI-driven Extended Relationship Management (XRM) platform for asset management and maintenance. It helps organizations manage machines, equipment, devices, buildings, and vehicles. The platform integrates with existing IT systems through APIs to synchronize data and replace outdated tools like Excel or paper-based systems. It operates on a subscription model with different pricing tiers based on scale and needs. Remberg’s AI features optimize service, operations, and maintenance workflows, enabling clients to digitalize their processes. Unlike tools that only track items, Remberg combines asset management with relationship management to streamline tasks across multiple departments and industries. Its goal is to help clients become digital champions by improving efficiency, reliability, and transparency in asset-related operations.

Company size
51-200
Company stage
Series A
Total funding
$30.8M
Headquarters
Munich, Germany
Founded
2018

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