As a Field Service Technician, you will be responsible for installing, servicing and providing technical support for ScentAir environmental fragrance systems. This Field Service Technician's coverage area will be Southern NY, CT, DE, NJ, Eastern PA areas.

- Company vehicle and tools provided

- Travel and meal allowance

- Company Amex card for expenses provided

- Company phone and laptop provided

Your day to day...

Travel to client sites to install & service environmental fragrance systems that disperse fragrance into desired target areas.
Follow up with customers receiving service to verify expectations are achieved.
Perform prescribed preventative maintenance on equipment installed in client locations as required.
Perform basic diagnostics and repairs on installed equipment as required.
Perform onsite property survey and equipment specification as instructed in scope of work.
Prepare, complete and submit all technical documentation per company guidelines.
Complete tasks as directed by installation & service schedules with minimum supervision.

What we are looking for:

3-5 years field experience as a mechanical or service technician using small hand tools
Must be a self-starter with the ability to work well with changing priorities
Basic understanding of HVAC mechanical systems
Excellent trouble shooting and diagnostic skills
Able to read and interpret building plans and blueprints is a plus
Previous customer facing experience with solid written and oral communications skills
Frequent travel required within a reasonable radius
Overnight travel will typically be required one to three nights per week
No weekends are typically required

Work Environment:

This position will be based out of your home office. While on-site, the noise level in the work environment can be loud at some client facilities. Local travel to client and sub-contractor facilities will be required and will generally account for approximately 40% of your work time, and at times may exceed that.

While performing the duties of this job, you will be frequently required to stand, walk, reach with hands and arms, climb or balance; and stoop, kneel, crouch, or crawl. You will frequently lift and/or move up to 50 pounds and use a ladder to perform work. You will occasionally be required to sit, use hands to operate a computer and calculator, and communicate accordingly via email and Microsoft Teams.

What we offer:

Competitive pay
Medical, dental, vision, and life insurance
Company matched 401k
Paid time off
Enhanced holidays schedule and a floating holiday to use at your discretion

ScentAir isn’t your typical Business to Business company. We’re transforming how businesses connect with their customers through the power of scent.

With an unparalleled company culture and commitment to the growth and success of our employees, ScentAir is rapidly growing and has brought scent marketing to over 50,000 clients in over 120 countries. Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. When you join our team, you will directly contribute to the customer experience your clients create and our growth in your market.

Learn more about us at: https://scentair.com/

About the company

ScentAir provides scent marketing solutions that help businesses enhance customer experiences by using curated fragrances and scent delivery systems. It works by designing fragrance programs, installing and managing hardware that disperses scents in spaces, and continuously curating and supplying fragrances through a subscription model to align with a client’s brand and ambiance goals. This end-to-end approach—encompassing hardware, fragrance development, deployment, and ongoing management—allows clients in retail, hospitality, healthcare, and other sectors to differentiate their brands, boost customer engagement, and measure a return on investment. Compared with competitors, ScentAir combines brand-aligned fragrance curation with a global, scalable deployment and ongoing service model, rather than offering standalone scents or equipment. Its goal is to help businesses create memorable environments that strengthen brand identity and drive ROI through scent.

Company Size

201-500

Company Stage

Seed

Total Funding

$8.9M

Headquarters

Charlotte, North Carolina

Founded

1994

Get referred to ScentAir

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Simplify's Take

What believers are saying

ScentAir launched Build Your Own Sample Pack on July 8, 2025, boosting eCommerce conversion.
The September 23, 2025 Modern Folklore collection extends seasonal demand beyond autumn.
Five Brandon Hall Gold awards on August 20, 2026 strengthen hiring appeal and manager credibility.

What critics are saying

Prolitec’s patent fight remains active, threatening royalties, injunction pressure, and redesign costs.
Simplify tracks headcount falling from 518 in 2023 to 461 in 2026.
CITIC Capital replaced Parthenon in November 2025, signaling strategy instability and tighter oversight.

What makes ScentAir unique

ScentAir’s patented odor-neutralizing technology anchors its business across commercial and consumer products.
The company sells through 119 countries, blending global scent systems with local fragrance curation.
Its 80-plus fragrance library and smart diffusers create switching costs for repeat buyers.

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Benefits

Health Insurance
Flexible Work Hours
Remote Work Options
Meal Benefits

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

ScentAir

Aug 20th, 2026

ScentAir wins five Gold Brandon Hall Group(TM) HCM Excellence Awards(R) for ELEVATE Academy.

ScentAir wins five Gold Brandon Hall Group(TM) HCM Excellence Awards(R) for ELEVATE Academy. ScentAir earned Gold in every category entered for ELEVATE Academy, its global leadership system connecting employee innovation, leadership development and enterprise execution to produce measurable business impact. CHARLOTTE, N.C. (08/20/26) - ScentAir(R), a global leader in scent marketing, has earned five Gold Brandon Hall Group(TM) HCM Excellence Awards(R) for ELEVATE Academy, the highest level of recognition in every category the company entered. The five Gold awards recognize ELEVATE's innovative design, measurable leadership impact and ability to turn employee ideas into business results. ELEVATE Academy received Gold for: * Best Unique or Innovative Leadership Development Program * Best Results of a Learning Program * Best Measuring the Impact of Leadership Development * Best Use of Video for Learning, in partnership with Big Think+ * Best Use of a Blended Learning Program, in partnership with Big Think+ "Five Gold awards are an extraordinary honor, but what matters most is what they represent: stronger leaders, employee ideas turned into action and measurable results for our business," said Brian Edwards, President and CEO of ScentAir. "ELEVATE is helping us build the leadership capability ScentAir needs for the future while creating meaningful value for the business today." ScentAir created ELEVATE as a CEO-sponsored, 12-month global leadership system that develops emerging leaders through real business work. The internally designed system connects the company's annual Innovation Contest with cross-functional Capstone initiatives, transforming winning employee ideas into projects led by participants from across ScentAir's regions and functions. ELEVATE brings together five connected components: assessment and insight, self-paced Big Think+ lessons, monthly Leadership Circles, strategic Capstone projects, and reflection and executive visibility. Together, they create a continuous experience that moves participants from learning and reflection to application and execution through real business work. Capstone teams build business cases, test ideas and present their recommendations directly to ScentAir's senior leadership team. Participants have the opportunity to develop and demonstrate leadership capabilities while advancing work connected to the company's business priorities. The inaugural ELEVATE class delivered measurable results for both the business and its people: * One Capstone initiative generated more than $250,000 in savings. * 91% of surveyed leaders said participants demonstrated stronger leadership capabilities than at the beginning of the academy. * 96% of participants reported greater confidence leading through change and uncertainty. * 88% reported improved cross-functional communication. "ELEVATE was built internally and brought to life through a collective effort across ScentAir," said Jessica Lane, Director of Global Enablement and Communications at ScentAir. "Participants, mentors, advisors, managers and senior leaders helped shape a system that connects development with execution and gives employees the opportunity to demonstrate leadership through work that matters. These five Gold awards recognize what we created together and the impact it is already having across ScentAir." ScentAir earned two of its five Gold awards in partnership with Big Think+, recognizing the use of video and blended learning within ELEVATE Academy. Big Think+'s curated expert videos are embedded within the broader experience, introducing leadership perspectives that prepare participants for each monthly Leadership Circle. Participants then deepen their learning through facilitated discussion, reflection and application to real business challenges. Entries in the Brandon Hall Group(TM) HCM Excellence Awards(R) were evaluated by an international panel of independent industry experts, Brandon Hall Group analysts and executives. Programs were assessed based on their alignment with business needs, program design and delivery, innovation, adoption, overall effectiveness and measurable business impact. "The HCM Excellence Awards have become the most recognized benchmark for excellence in human capital management because organizations know they are earned, not given," said Mike Cooke, CEO of Brandon Hall Group(TM). "Every winning program has demonstrated measurable impact, innovation and execution through one of the industry's most rigorous evaluation processes. We are proud to recognize the organizations setting the standard for the future of work." The 2026 Excellence Award winners will be honored during Brandon Hall Group's HCM Excellence Conference, Jan. 26-28, 2027, at the Hilton West Palm Beach in Florida. About ScentAir ScentAir(R) is a global leader in scent marketing. For more than 30 years, the company has helped organizations use fragrance to create memorable experiences, strengthen emotional connections and bring their brands to life. ScentAir provides innovative scent solutions for commercial and home environments around the world. Learn more at ScentAir.com. About ELEVATE Academy ELEVATE Academy is ScentAir's CEO-sponsored, 12-month global leadership system connecting employee innovation, leadership development and enterprise execution. The program integrates the company's annual Innovation Contest with cross-functional Capstone initiatives, enabling emerging leaders across ScentAir's regions and functions to advance strategic ideas while developing leadership capabilities through real business work. The result is a repeatable leadership system designed to scale globally, turning employee innovation into enterprise execution while strengthening leadership readiness across the organization. About Brandon Hall Group Brandon Hall Group is an HCM research and advisory firm that has empowered excellence in organizations globally through research and tools for more than 20 years. Its areas of expertise include learning and leadership development, talent management and acquisition, and HR and workforce management. Media Contact Jessica Lane Director of Global Enablement and Communications ScentAir [email protected]

Perfumer & Flavorist

Jul 9th, 2025

ScentAir Launches Build-Your-Own Sample Pack for Consumer eCommerce Line

ScentAir launches build-your-own sample pack for consumer ecommerce line.

PR Newswire

Aug 22nd, 2024

Six Scentair® Fragrances Prepare Your Home For The Coziest Fall

CHARLOTTE, N.C., Aug. 22, 2024 /PRNewswire/ -- As fall arrives, the air is filled with the comforting aromas of fresh baked pies, sweet marmalade and warm vanilla. ScentAir®, renown in the scent marketing industry for 30 years, is welcoming back for 2024 six fall home fragrances that evoke the best of the season. The collection includes Apple & Oak, Cornucopia, Cranberry Apple Marmalade, Pumpkin Pie, Sage & Pomegranate and Vanilla Bourbon, all of which embody traditional spiced aromas of fall.The fall collection includes seasonal favorites including Apple & Oak, Cornucopia, Cranberry Apple Marmalade (pictured), Pumpkin Pie (pictured), Sage & Pomegranate, and Vanilla Bourbon."Our Fall Collection at ScentAir captures the essence of the season," said ScentAir's Director of Global Marketing and eCommerce Evin Ellis. "Just as Pumpkin Spice flavors announce the arrival of fall, our collection attracts a loyal following that excitedly awaits the return of their favorite fragrances. These ScentAir fragrances play an integral part of their family holidays, social gatherings and making everyday moments at home feel cozy and inviting."MEET THE FALL COLLECTIONApple & OakCozy up to juicy Honeycrisp apples blended with spiced pear, tobacco flower, smoked oak and sandalwood.CornucopiaFestive cranberry and orange notes mixed with rich cinnamon, clove with a smooth base of sandalwood and fir balsam.Cranberry Apple MarmaladeMouthwatering notes of cranberries, tart sliced apples, warm cinnamon, and clove with vanilla and sugary jam.Pumpkin PieAllspice essence blends notes of white pumpkin, cinnamon bark, maple cream and creamy vanilla.Sage & PomegranateHerbaceous sage notes mingle with rhubarb and tart pomegranates over wild rose and sheer musk.Vanilla BourbonA balanced blend of creamy vanilla, honey maple and rich bourbon notes, spiked with sugar cane, white cocoa and tonka bean.The fall 2024 collection is available now through December 31

PR Newswire

Aug 5th, 2024

Show Your Team Spirit With Scentair®'S New Vibrant Diffuser Colors, Perfect For Dorms And Game Rooms

CHARLOTTE, N.C., Aug. 5, 2024 /PRNewswire/ -- Looking to add a vibrant pop of color with your professional-quality fragrance? ScentAir®, the global leader in the scent marketing industry for 30 years, has introduced four new colors to its Whisper HOME Diffuser line for a limited time.Available in red, blue, orange, and green, the limited edition colors are designed with back-to-school in mind. The vibrant hues match popular collegiate sports teams, enabling students and fans to showcase their school spirit in dorms and at home. New team color diffusers include green, blue, red and orange. "At ScentAir, we're dedicated to helping customers personalize their spaces through fragrance and decor," said ScentAir's Director of Global Marketing and eCommerce, Evin Ellis. "These fun Whisper HOME Diffusers are an ideal addition to college dorm rooms, but they're also perfect for game rooms where alumni cheer on their team or for anyone with a love of vibrant colors in their living spaces."To purchase a limited edition Whisper HOME Diffuser and fragrance cartridges, visit ScentAir.com

Happi

Jul 25th, 2024

ScentAir Unveils Five New Summer-Centric Fragrances

ScentAir, a 30-year global leader in the scent marketing industry, has introduced four new fragrances to its permanent collection for its Whisper Home and Whisper PRO diffusers.