Customer Service Representative

Job Description

Customer Service Representative

It's more fun with us!

No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

Domino's CSR Responsibilities Include: :

· Demonstrating a friendly, positive attitude and great customer service skills

· Taking orders over the phone and in person

· Dealing with customer concerns

· Cash handling

· Upselling

· Making Domino’s high quality pizzas

· Food and portion control

· Hygiene and food safety

· Food preparation

· General cleaning duties

· Receive and process telephone orders

· Take inventory and complete associated paperwork

· Clean equipment and facility approximately daily

Communication Skills

· Ability to comprehend and give correct written instructions

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

· Must be able to make correct monetary change

· Verbal, writing, and telephone skills to take and process orders

· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

· Ability to enter orders using a computer keyboard or touch screen

Work Conditions

Qualifications

• Must be 16 years of age or older
• Excellent Customer Service Skills
• Ability to operate store technology 
• Ability to assist store operations
• Demonstrates ability to maintain food and team member safety

Additional Information