Account Executive - Commercial Lines

Introduction


Overview

At Gallagher, we’re looking for an experienced Client Service Executive to join our Commercial team. In this Executive level role, you’ll oversee a significant book of business, collaborate with clients and colleagues, and deliver tailored insurance solutions. You’ll play a key role in building strong relationships, mentoring team members, and driving business growth. This is your opportunity to lead with impact and shape the future of client service at Gallagher. 

You’ll take on a leadership role in managing a high-value book of business while mentoring your team and ensuring exceptional service delivery. From guiding renewals to identifying growth opportunities, you’ll help clients navigate their risks and achieve their goals. 

How you'll make an impact

• Manage and service a complex book of business exceeding $1M in annual revenue, driving exceptional client satisfaction, retention, and long-term account growth.
• Partner closely with Producers to develop proactive, customized strategies for clients while leading and coordinating the renewal process from start to finish.
• Retain existing business while identifying opportunities to expand relationships through additional services, solutions, and lines of coverage.
• Cultivate strong, trusted relationships with clients and carrier partners, serving as a strategic advisor and fostering long-term partnerships.
• Lead consultative discussions to help clients address evolving risk management challenges, delivering innovative solutions and strategic guidance.
• Mentor and develop team members through effective delegation, coaching, constructive feedback, and ongoing professional development opportunities.
• Conduct regular audits and quality reviews to ensure regulatory compliance, operational excellence, and consistently high service standards.
• Oversee the accuracy, integrity, and maintenance of client and policy data within Gallagher’s systems and platforms.
• Leverage Gallagher’s technology and digital tools to enhance efficiency, streamline workflows, and deliver outstanding client service.
• Effectively manage multiple priorities in a fast-paced environment, ensuring timely execution and exceptional client outcomes.

About You

Required: Bachelor's degree and 3 years related experience OR High School Diploma/GED and 8 years related experience required. License required.

Preferred: Professional designation such as Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC) or Associate in Risk Management (ARM) preferred. Excellent sales capabilities; outstanding verbal and written communication skills.

Behaviors: Position requires excellent communication skills.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)