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Mercury

Runs online business banking for startups

Senior Product Manager - Business Lending

Product ManagementConfirmed live in the last 24 hours
Full-timeRemote

About the Job

Requirements

  • Have 7+ years of product management or aligned experience, including at least 2+ years in lending, credit, payments, or another regulated financial domain.
  • Have experience building and scaling lending businesses.
  • Have a strong grasp of the lending lifecycle, including origination, underwriting, servicing, repayment, and associated risk and compliance considerations.
  • Have proven ability to ship AI-first customer-facing products and iterate on them to solve real user problems.
  • Have technical fluency to partner deeply with engineers and data scientists and translate complexity for business, risk, and compliance stakeholders.
  • Pair strong customer empathy with rigor in balancing growth against credit, compliance, and operational realities.
  • Have a track record of using data and experimentation to drive decisions and measurable outcomes.
  • Be comfortable operating with ambiguity and setting direction in a fast-moving, greenfield product area.

Responsibilities

  • Own the vision, strategy, and roadmap for Mercury's business lending product suite.
  • Drive the end-to-end customer journey, including eligibility and discovery, application, underwriting and decisioning, funding, servicing, and repayment.
  • Partner with risk and data science to design underwriting and decisioning experiences that balance speed and approval rates with sound credit and compliance controls.
  • Work with design and engineering to make the application effortless, transparent, and trustworthy for business owners.
  • Collaborate with banking partners, legal, and compliance to ensure the product is regulatory-compliant and operationally sound.
  • Define and instrument metrics including conversion, approval and decline rates, time-to-funding, loss performance, repayment health, and customer satisfaction, and use them to prioritize.
  • Use customer insight, market research, and data to decide what to build next and make tradeoffs between scope, risk, and speed.
  • Partner with marketing, sales, and support to launch the product and bring it to the right customers at the right moment.

About the Company

Mercury

Runs online business banking for startups

Mercury runs online banking for startups and small businesses, pairing business accounts and corporate cards with built-in software for bill pay, expense tracking, and bookkeeping. It rose to prominence in 2023, when thousands of startups fleeing the collapse of Silicon Valley Bank moved their cash to Mercury within days. Customers open accounts online and use one dashboard to wire money, give employees cards, pay invoices, and invest spare cash in money market and bond funds. Mercury makes money from interest on customer deposits and from card fees, along with paid treasury and software plans. It was founded in 2017 and is based in San Francisco.

Company size
1,001-5,000
Company stage
Series D
Total funding
$750.9M
Headquarters
San Francisco, CA
Founded
2017

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