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Waste Management

Collects waste and recovers reusable resources

Hospital Services Technician

Field ServicePosted on Nov 12
Full-timeRochester, NY, USA

About the Job

Requirements

  • Two years of industry-related experience in a customer service capacity is preferred, or equivalent related work experience demonstrating customer service skills across varied settings and situations.
  • A valid driver's license is required.
  • The position requires on-site presence at WM Healthcare Solutions customer locations and compliance with the customers' mandatory immunization requirements.
  • The role is safety-sensitive and requires strict compliance with safety rules and protocols. The successful candidate may be subject to drug and alcohol testing, including pre-employment screening, post-incident evaluations, reasonable suspicion checks, and random testing, in accordance with government regulations and company policies.

Responsibilities

  • Travel between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for WM Healthcare Solutions programs and services, including sharps management, pharmaceutical waste, controlled substances, and document management.
  • Interact professionally with on-site customer staff to ensure service expectations are met or exceeded.
  • Maintain a rigid collection and service schedule.
  • Communicate duty status on a defined schedule.
  • Perform other duties and responsibilities as assigned.

Desired Qualifications

  • A high school diploma or GED accredited by a recognized accrediting body is preferred.

About the Company

Waste Management

Collects waste and recovers reusable resources

Waste Management, branded WM, collects and treats waste for households, businesses and municipalities across the United States and Canada. Its subsidiaries run transfer stations, landfills and recycling facilities, connecting curbside pickup with final disposal and materials recovery. WM Healthcare Solutions handles regulated medical waste and secure information destruction in North America and Western Europe. Customers pay for pickup, disposal and rentals, while WM also sells recovered materials and renewable energy made from landfill gas. Its operating roots date to 1968; the present parent was incorporated in 1987 and is headquartered in Houston, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Houston, TX
Founded
1968

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