Junior Account Executive - DACH Market
About the job
- A recently completed degree, such as Business Administration, Communication, Business Information Systems, or a comparable field.
- Native-level German and very good English skills.
- Interest in business-to-business sales.
- Ability to conduct and close customer conversations confidently.
- Ability to build an independent sales pipeline and proactively prospect for customers.
- Ability to accept direct feedback and apply it in subsequent conversations.
- Ability to recover quickly from lost deals or difficult weeks while maintaining consistent activity.
- Ability to learn a technical product quickly and explain it clearly to customers.
- Ability to maintain an organized pipeline and reliable customer relationship management notes.
- Manage the entire sales cycle for the DACH market, handling warm inbound inquiries and independently acquiring new leads.
- Schedule and conduct product demonstration appointments.
- Support technical implementation to help new customers start successfully.
- Generate new pipeline independently and identify suitable target customers in the DACH market.
- Present Superchat's capabilities and show customers how the product addresses their specific challenges.
- Convince prospects to sign a contract and successfully close the sales cycle.
- Coordinate with the Sales Team on training, knowledge sharing, and sales-cycle best practices.
- Coordinate with the Customer Success Team on handoff after closing and a smooth onboarding start.
About the company
Superchat provides an AI-powered, multichannel messaging platform that unifies customer conversations from WhatsApp, Instagram, Facebook Messenger, Telegram, email, SMS, and Google Business Messages into one inbox for SMEs. Messages are handled by AI agents 24/7 to respond, triage, and automate workflows, while human agents can collaborate by assigning messages and adding notes, with seamless CRM and workflow integrations (Zapier, Make, HubSpot, Shopify). It is GDPR-compliant with data hosted in Germany and emphasizes a German-hosted solution tailored for SMEs, complemented by a WhatsApp newsletter feature for marketing. Its goal is to streamline, scale, and improve engagement across channels for SMEs by unifying messaging, automating tasks, and supporting marketing and sales workflows.
Company Size
51-200
Company Stage
Early VC
Total Funding
$18.6M
Headquarters
Berlin, Germany
Founded
2020
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Simplify's Take
What believers are saying
- Superchat says over 10,000 businesses trust it, signaling stronger market adoption.
- Hiring for revenue, engineering, and integrations in Berlin shows active expansion in 2026.
- WhatsApp Coexistence, launched DACH-wide in May 2026, broadens upgrades without number changes.
What critics are saying
- Meta’s October 2026 paid service messages raise customer acquisition costs and churn pressure.
- Superchat depends on WhatsApp access, which Meta can restrict through eligibility and policy changes.
- OpenAI model dependence and native inbox competitors can erase differentiation within 12 months.
What makes Superchat unique
- Superchat unifies WhatsApp, Instagram, email, SMS, phone, and live chat in one inbox.
- Its AI Agents handle chat, email, and phone, with controls and handoffs.
- German hosting and GDPR positioning reduce compliance friction for DACH SMBs.
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Benefits
- Health Insurance
- Paid Vacation
- Phone/Internet Stipend
- Annual personal development budget
- Wellness Program
- Mental Health Support
- Hybrid Work Options
- Remote Work Options