R

Royal Bank of Canada

Global banking, wealth management, and insurance

HR Talent Cycle Consultant

HR Operations & CoordinationPosted on Nov 13
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • Similar operations, onboarding, or screening administration experience.
  • Experience using an HRIS system, preferably Workday.
  • Ability to prepare accurate documentation with a high standard of presentation and confidentiality.
  • Ability to work under pressure in a team environment and to work diligently on own initiative without constant supervision, applying analytical thinking and problem solving.
  • Superior organisational skills, attention to detail, and ability to manage a high volume of work.
  • Excellent communication skills to work effectively within the HR team and with employees at all levels.
  • Ability to organise and prioritise work activities to meet objectives and tight deadlines while working with others.

Responsibilities

  • Administer Talent Cycle processes, including family leave, job changes, and terminations, and maintain the integrity of HRIS data related to employee lifecycle changes.
  • Conduct and review pre-employment screening checks for new starters through a third-party screening provider.
  • Liaise with candidates and employees as needed to facilitate their screening process.
  • Generate required letters for employee job changes, lifecycle events, and leaves.
  • Work with RBC partners and vendors on international assignments and movements.
  • Create employee files promptly and maintain employee dossiers.
  • Act as the first point of contact for incoming Talent Cycle Europe work and queries in the British Isles via email, phone, and potentially chat.
  • Resolve standard policy-related employee questions and provide guidance on HR workplace policies and practices related to Workday.
  • Determine the appropriate contact or team, triage work items, and route them using the ServiceNow case management and workflow system.
  • Maintain case management and HRIS systems so information is current and accurate and can be effectively retrieved for the wider HR department and HRBPs.
  • Manage operational relationships with wider HR teams and escalate issues for resolution as needed.
  • Ensure department- and company-driven processes are completed within SLA and identify process improvements.
  • Create, implement, train on, and maintain HR operating procedures for Talent Cycle so required tasks are documented.
  • Meet new hires on their first day of employment and collect and process their right-to-work documentation.
  • Process employee job changes, including promotions, transfers, salary changes, contract amendments, and organisational restructures, supporting the UK, Channel Islands, and Ireland.
  • Manage terminations and offboarding, including preparing termination documentation and updating Workday accurately while coordinating with payroll and relevant stakeholders.
  • Prepare and issue employment documentation and contractual agreements.
  • Collaborate with the business, HRBPs, HR Shared Services, and Payroll to complete data and administration activities accurately and on time.
  • Engage with or escalate queries requiring additional expertise.

About the Company

Royal Bank of Canada

Global banking, wealth management, and insurance

What does RBC do? It provides a wide range of financial services including personal and commercial banking, wealth management, insurance, investor services, and capital markets to clients in Canada, the United States, and 27 other countries. How do its products work? It earns revenue from loans, mortgages, investment products, and advisory services, and uses technology to deliver a seamless client experience across a diversified set of financial services, with an emphasis on digital tools and customer service. How is RBC different from competitors? It combines scale and global reach with a principles-led culture, a strong focus on community impact, and a large, diverse workforce (94,000+ employees) to drive client outcomes and continuous innovation. What is RBC’s goal? To help clients prosper and communities thrive by delivering reliable financial solutions and services while adapting to changing needs and maintaining leadership in the financial sector.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1864

Recently Posted Jobs

Explore more opportunities at Royal Bank of Canada

See more jobs