Discovery Representative - Public Sector Sales

About the Role

What You'll Do

Sales & Business Development

• Conduct outbound call campaigns and customer outreach activities to identify and develop new business opportunities.

• Follow up on marketing-generated leads and customer inquiries through phone, email, and other communication channels.

• Support subscription renewal activities and customer engagement efforts.

• Build relationships with customers, channel partners, resellers, vendors, and government agencies.

• Partner with Account Managers to understand sales strategies, customer needs, and solution offerings.

• Schedule meetings and facilitate introductions between technology partners and public sector customers.

• Maintain accurate opportunity and activity records in CRM systems (SMaRT).

Digital Design Rotation

• Learn DLT's role as the sole-source government aggregator for Autodesk solutions within the public sector.

• Support government customers by providing quotes and responding to solution inquiries.

• Collaborate with Autodesk representatives, OEMs, VAR partners, and small businesses to support customer needs.

• Assist with renewal activities and marketing lead follow-up efforts.

• Gain exposure to digital design technologies and public sector procurement processes.

Emerging Team Rotation

• Assist with onboarding new vendors and supporting their integration into DLT's portfolio.

• Learn how DLT utilizes government contract vehicles such as GSA, ESI, OMNIA, NASPO, and other procurement programs.

• Support quote creation, order processing, and sales operations activities.

• Track and manage sales opportunities while helping maintain forecast accuracy.

• Participate in sales cadence calls and pipeline reviews.

• Build foundational knowledge of vendor management and emerging technology partnerships.

Velocity Team Rotation

• Support high-volume accounts through collaboration with internal sales teams and partner networks.

• Assist with quote generation, order management, and customer support activities.

• Learn partner enrollment processes, credit authorizations, and operational workflows.

• Gain exposure to a variety of technology vendors, government customers, and procurement scenarios.

• Participate in customer meetings, technology discussions, and RFP-related activities.

Professional Development

• Shadow Account Managers and sales professionals to learn consultative selling techniques.

• Participate in product, solution, and industry training programs.

• Develop knowledge of public sector technology procurement and partner ecosystems.

• Contribute to team initiatives and special projects that support business growth.

• Meet and exceed established performance and development goals.

What We're Looking For

• Bachelor's degree required

• Strong interest in technology sales, business development, customer engagement, or account management.

• Comfortable making a high volume of outbound calls and building relationships with customers and business partners.

• Excellent verbal and written communication skills.

• Strong organizational skills with exceptional attention to detail.

• Ability to learn quickly and adapt in a fast-paced environment.

• Demonstrated problem-solving, critical-thinking, and decision-making abilities.

• Ability to manage multiple priorities while maintaining accuracy and efficiency.

• Collaborative team player who can work effectively across diverse teams and stakeholders.

• Proficiency with Microsoft Office applications and willingness to learn CRM and sales technologies.

What Makes Someone Successful in This Role

• Successful Discovery Representatives are comfortable spending a significant portion of their day engaging customers and partners through outbound calling, email outreach, and follow-up activities to generate business opportunities.

• Curiosity and a desire to continuously learn.

• Confidence communicating with customers and partners.

• Resilience and persistence when following up on opportunities.

• Strong work ethic and accountability.

• A relationship-first mindset with a passion for helping customers solve problems.

• A competitive drive to achieve goals while contributing to team success.

• This is a hybrid role (3 days per week in-office) with occasional non-standard work hours or overtime as business requires.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company