Account Executive - Dutch speaking
About the job
- Native or professional fluency in spoken and written Dutch.
- At least 3 years of closing experience in business-to-business software-as-a-service sales.
- A track record of meeting or exceeding targets.
- Comfort selling to enterprise stakeholders across business and technical teams.
- Clear written communication and confident spoken English with enterprise stakeholders.
- Ability to operate effectively in a fast-moving startup, prioritizing speed, customer impact, and execution.
- Own the full sales cycle from first conversation to signed contract.
- Build and manage a pipeline of enterprise accounts in the Dutch-speaking market.
- Run discovery calls and product demonstrations with support, customer experience, and operations leaders.
- Work with Customer Engineering to scope solutions and proofs of concept.
- Negotiate commercial terms and close deals.
- Feed learnings from prospects back to the product team.
- Work closely with the founders, Customer Engineering, and Customer Success to turn interest into successful, referenceable customers.
About the company
Open CX provides an AI customer support platform for enterprises that runs across chat, email, voice, telephony, WhatsApp, Slack and social channels without replacing an existing helpdesk. A single AI engine is trained once and deployed across all channels so agents behave consistently with context. The platform includes inbound, outbound, assist, QA, customer understanding, and apps agents, and can trigger actions via customer APIs; it also includes its own telephony and voice agents. It integrates with Zendesk, Salesforce, Intercom, HubSpot, Freshdesk, and Twilio Flex or the company’s own helpdesk, emphasizes security and compliance, and is sold by usage-based subscriptions with dedicated deployment support.
Company Size
11-50
Company Stage
Seed
Total Funding
$7.6M
Headquarters
Middletown, Delaware
Founded
2023
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Simplify's Take
What believers are saying
- Open updated its site October 3, 2026, claiming 77% support resolution automation.
- January 2026's $7 million round from YC, X by Unifonic, Shorooq, and Sadu.
- Open says MoneyGram, Mollie, Viva, TicketSwap, and More.com are live customers.
What critics are saying
- Support-Bench remains unproven; if benchmarks disappoint, rivals commoditize Open's agent layer.
- Open's January 2026 regional expansion into Saudi Arabia stretches a seed-stage team.
- One platform, one engine creates existential outage risk across every support channel.
What makes Open CX unique
- Open's September 16, 2026 App Builder lets teams create CX tools by prompting.
- Open keeps Zendesk, Intercom, Salesforce, and Twilio Flex, avoiding migrations and retraining.
- Open's single engine spans chat, email, voice, WhatsApp, Slack, and outbound.
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Benefits
Health Insurance
Company Equity
Growth & Insights and Company News
6 month growth
-35%1 year growth
-35%2 year growth
-35%OpenCX, a Jordan-based AI-native enterprise customer communication platform, has raised $7 million in a Seed funding round led by Y Combinator and X by Unifonic. The round also included participation
X By Unifonic co leads with Y combinator a USD 7 mln funding round for Open CX. X By Unifonic fund, backed by Unifonic, has reinforced its commitment to advancing high-growth AI startups that are transforming cloud communications and customer experience across the region by becoming part of Open CX's newly closed USD 7 million investment round. The round, co-led by YC and X By Unifonic - one of the world's most prominent and influential venture capital firms - highlights X By Unifonic continued focus on digital transformation across the Middle East and North Africa. YC and X By Unifonic's leadership of this strategic investment round indicates strong shareholder confidence in Open CX's vision, technology, and market trajectory. This is further supported by Unifonic's participation as a strategic investor, which solidifies the company's standing as a major regional supporter of early-stage companies advancing AI native cloud communications and customer experience. The investment will fuel Open CX's expansion and accelerate the growth of its customer experience platform, supporting the region's growing demand for advanced and scalable agentic cx. Ayman Hamdan, Founding Partner of X by Unifonic Fund, commented, "Open CX displays tremendous potential, and we are excited to support their expansion as they continue to elevate customer experience across the region. The company has built a robust and scalable AI-Native platform that directly addresses the critical challenges enterprises face in managing digital engagement at a scale. Through this investment round, we hope to promote Open CX as it accelerates product innovation, strengthens its market presence, and expands into key regional markets. As a fund, X by Unifonic will continue to focus on driving digital transformation by assisting high-growth AI-Native B2B SaaS companies delivering mission-critical solutions for rapidly evolving markets." Ahmed Hamdan, Co-Founder and CEO of Unifonic, stated, "This investment reinforces our continued efforts in advancing digital transformation and accelerating the regional shift, positioning us as the leading Agentic CX Platform in MENA. As organisations increasingly adopt intelligent, automated, and scalable engagement models, platforms like Open CX are becoming pivotal in shaping the future of cloud communications and user experience. Through X by Unifonic and our role as a strategic investor, we take great pride in supporting innovative companies that are redefining how organisations engage with customers and scale AI-driven customer experiences in rapidly evolving markets." Following this investment, Open CX will actively focus on accelerating product development, expanding its regional footprint, and strengthening both its technical and commercial teams. These markets represent significant growth opportunities as organisations across the region begin to embrace AI-driven and cloud-based customer engagement solutions. Open CX is an AI-Native, all-in-one agentic CX platform used in production by MoneyGram, Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. The platform specializes in resolving and automating complex support cases across email, web, phone, SMS, and WhatsApp. As a research-driven company, Open CX is currently developing the Unified Customer Support Measurement Framework - Support-Bench, which is expected to become the leading global reference for evaluating the performance of AI-powered customer support systems.
OpenCX raises $7M to scale ai-native customer communication. Mohammad Gharbat, OpenCX Founder OpenCX, an AI-native enterprise customer communication platform, has raised $7 million in a funding round led by Y Combinator (participating for the second time) and X by Unifonic, with participation from MENA's leading investment firm Shorooq - an Abu Dhabi-headquartered investment firm regulated by the FSRA as a Fund Manager and Sadu capital - as the company accelerates growth across global enterprise customers and prepares for expansion into the Gulf region. The funding will support OpenCX's next phase of growth as demand accelerates from enterprises seeking to manage increasingly complex, high-volume customer interactions across voice, chat, email, and messaging channels. The company is also preparing to expand its presence in Saudi Arabia, where it plans to establish a regional office in the coming months as part of its broader GCC strategy. Founded by Mohammad Gharbat and Mohammad Tabaza, OpenCX was built to address a persistent challenge facing large, regulated organizations: customer support and communication have become mission-critical, yet increasingly difficult to scale without sacrificing quality or control. The platform's AI engine automates more than 70% of the end-to-end customer communication stack (support, phone calling, inbound, and outbound), enabling enterprises to operate at scale while maintaining high standards of responsiveness and empathy. OpenCX began as an open-source project used by tens of thousands of developers before evolving into a commercial platform focused on enterprise-scale customer communication. Today, the company is positioning itself as a core system for organizations seeking to modernize how they engage with customers in an AI-driven economy. Unlike traditional automation tools, OpenCX's technology is designed to understand complex context and orchestrate multi-step communication flows that feel human rather than scripted. Its AI agents are trained to handle nuanced customer interactions across departments and channels, allowing enterprises to manage growth without operational bottlenecks. "Enterprises today aren't struggling with customer support volume alone - they're struggling with complexity," said Mohammad Gharbat, CEO and co-founder of OpenCX. "Our focus has always been on helping organizations scale confidently, without customer communication becoming a limiting factor. OpenCX is built to operate where the stakes are high, the workflows are complex, and trust matters." OpenCX serves enterprises operating in regulated and mission-critical sectors, including fintech, healthcare, and large-scale consumer platforms. Customers include MoneyGram.com, More.com, Viva.com, and Mollie.com. The company's engagement model typically includes a demo-led evaluation followed by a one-month, risk-free implementation with no operational disruption, and an outcome-based pricing structure tied directly to successful automation. "Enterprises across the region are facing unprecedented scale and complexity in how they engage with customers," said Tina Daher, Principal at Shorooq. "OpenCX is building infrastructure-grade AI that enables organizations to grow without customer communication becoming a constraint. This is exactly the kind of foundational technology we look to back." Looking ahead, OpenCX views the Middle East - particularly Saudi Arabia - as a key growth market. The company plans to hire locally and work closely with regional enterprises, viewing the Kingdom's accelerating AI adoption as a major growth driver into 2026. As enterprises globally rethink how customer engagement is delivered in an AI-driven world, OpenCX is positioning itself as the platform of record for organizations that need to scale communication without compromising quality, trust, or control.
OpenCX raises $7 million ahead of Saudi expansion. * UAE-based customer communication platform OpenCX has raised $7 million in a funding round led by Y Combinator (participating for the second time) and X by Unifonic, with participation from Shorooq and Sadu Capital. * Founded in 2022 by Mohammad Gharbat and Mohammad Tabaza, OpenCX provides an AI-native enterprise communication platform that automates over 70% of customer interactions across voice, chat, email, and messaging channels. * The funding will support global enterprise growth and expansion into the GCC, including plans to open a Saudi Arabia office in the coming months. OpenCX, an AI-native enterprise customer communication platform, has raised $7 million in a funding round led by Y Combinator (participating for the second time) and X by Unifonic, with participation from MENA's leading investment firm Shorooq - an Abu Dhabi-headquartered investment firm regulated by the FSRA as a Fund Manager - and Sadu capital - as the company accelerates growth across global enterprise customers and prepares for expansion into the Gulf region. The funding will support OpenCX's next phase of growth as demand accelerates from enterprises seeking to manage increasingly complex, high-volume customer interactions across voice, chat, email, and messaging channels. The company is also preparing to expand its presence in Saudi Arabia, where it plans to establish a regional office in the coming months as part of its broader GCC strategy. Founded by Mohammad Gharbat and Mohammad Tabaza, OpenCX was built to address a persistent challenge facing large, regulated organisations: customer support and communication have become mission-critical, yet increasingly difficult to scale without sacrificing quality or control. The platform's AI engine automates more than 70% of the end-to-end customer communication stack (support, phone calling, inbound, and outbound), enabling enterprises to operate at scale while maintaining high standards of responsiveness and empathy. OpenCX began as an open-source project used by tens of thousands of developers before evolving into a commercial platform focused on enterprise-scale customer communication. Today, the company is positioning itself as a core system for organizations seeking to modernize how they engage with customers in an AI-driven economy. Unlike traditional automation tools, OpenCX's technology is designed to understand complex context and orchestrate multi-step communication flows that feel human rather than scripted. Its AI agents are trained to handle nuanced customer interactions across departments and channels, allowing enterprises to manage growth without operational bottlenecks. "Enterprises today aren't struggling with customer support volume alone - they're struggling with complexity," said Mohammad Gharbat, CEO and co-founder of OpenCX. "Our focus has always been on helping organisations scale confidently, without customer communication becoming a limiting factor. OpenCX is built to operate where the stakes are high, the workflows are complex, and trust matters." OpenCX serves enterprises operating in regulated and mission-critical sectors, including fintech, healthcare, and large-scale consumer platforms. Customers include MoneyGram.com, More.com, Viva.com, and Mollie.com. The company's engagement model typically includes a demo-led evaluation followed by a one-month, risk-free implementation with no operational disruption and an outcome-based pricing structure tied directly to successful automation. "Enterprises across the region are facing unprecedented scale and complexity in how they engage with customers," said Tina Daher, Principal at Shorooq. "OpenCX is building infrastructure-grade AI that enables organisations to grow without customer communication becoming a constraint. This is exactly the kind of foundational technology we look to back." Looking ahead, OpenCX views the Middle East - particularly Saudi Arabia - as a key growth market. The company plans to hire locally and work closely with regional enterprises, viewing the Kingdom's accelerating AI adoption as a major growth driver into 2026. As enterprises globally rethink how customer engagement is delivered in an AI-driven world, OpenCX is positioning itself as the platform of record for organizations that need to scale communication without compromising quality, trust, or control.
OpenAI stated that it's developing its own AI-powered hiring platform, OpenAI Jobs Platform.