Full-Time
Night Receptionist
CDD
All Accor
10,001+ employees
Global hotel management, franchising, loyalty program
No salary listed
Île-de-France, France
In Person
Bachelor's
 Food Service & Hospitality (1) |
|---|
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- A diploma in hospitality and food service or an equivalent qualification is required.
- Knowledge of hotel technical operations is required.
- Experience with Micros or Opera is required.
- Fluency in speaking, reading, and writing French and English is required.
- Experience in a similar position in a luxury establishment or palace hotel is required.
- A minimum of 3 to 5 years of experience in the hospitality industry, including 2 years in a supervisory position, is required.
- A polished and professional presentation is required at all times.
- A positive and willing attitude is required.
- A strong sense of service and quality in a luxury environment is required.
- High energy and determination at work are required.
- Team spirit is required.
- The ability to listen to guests and anticipate their needs is required.
- Confidentiality and security of guest information are required.
- Adaptability and flexibility are required.
- Rigor and a strong sense of organization are required.
- Respect for and commitment to hotel and department standards and procedures are required.
- Welcome and register guests in accordance with the procedures of Royal Monceau – Raffles Paris, ensure that all guest information is correctly entered into the system, and maintain a courteous and professional attitude at all times.
- Manage and control the cash float, room pass, and keys in accordance with reception and cash-handling procedures.
- Maintain comprehensive knowledge of rooms, rates, availability, promotions, loyalty programs, and Raffles Group destinations to support commercial promotion.
- Handle guest requests and complaints by referring them to a supervisor, help ensure that guests retain a positive impression of their stay, and coordinate with the concierge regarding guest-request follow-up.
- Operate the computer system, including printing emergency reports, take reservations when dedicated reservation agents are unavailable, and escort guests to their rooms upon arrival when needed.
- Know the procedures for guest safes, the opening hours of outlets, and hotel events, as well as the duties of the standard, reservation, concierge, and housekeeping services.
- Calmly apply security and emergency procedures, keep the work area clean, and comply with the instructions of management and the reception hierarchy.
- Perform other duties as assigned, as the job description is not exhaustive.
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
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Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
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