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OverIT

Manages field service with geospatial dispatch

Business Continuity Manager

Security Governance, Risk & ComplianceConfirmed live in the last 24 hours
Full-timeMilan, Metropolitan City of Milan, Italy

About the Job

Requirements

  • At least 3 years of experience in Business Continuity, Disaster Recovery, or IT Risk Governance; experience in a SaaS or enterprise cloud environment is preferred.
  • Strong conceptual understanding of cloud-based infrastructure, primarily AWS, multi-cloud SaaS/PaaS/IaaS models, high availability, and failover concepts; hands-on engineering skills are not required.
  • Deep knowledge of continuity and security standards, including ISO 22301, ISO 27001:2022, SOC 2 Type II, NIST, and NIS 2 directives.
  • Proven experience conducting Business Impact Analyses and risk assessments tailored to cloud-native SaaS microservices architectures.
  • Ability to bridge technical teams, including DevOps, IT, and Engineering, with non-technical stakeholders, including Legal, Customer Support, and Executive Leadership.
  • Proven capability to govern crisis coordination and manage communication frameworks during operational disruptions.

Responsibilities

  • Define, maintain, and govern the Business Continuity and Disaster Recovery framework for OverIT's multi-cloud SaaS platforms.
  • Lead cross-departmental Business Impact Analyses to identify critical business functions and enforce target Recovery Time Objectives and Recovery Point Objectives across software delivery models.
  • Partner with DevOps, Cloud Architecture, and IT teams to review technical designs, including Multi-AZ, Multi-Region, and failover capabilities, and validate that cloud architecture aligns with business continuity and disaster recovery requirements.
  • Plan, coordinate, and evaluate regular disaster recovery testing scenarios, including tabletop exercises, failover simulations, and full-scale continuity tests; ensure technical teams execute tests and remediate identified gaps.
  • Lead business continuity and disaster recovery compliance efforts, ensuring audit readiness and alignment with ISO 22301, ISO 27001:2022, SOC 2, NIST SP 800-34, and EU NIS 2 requirements.
  • Assess and monitor the business continuity and disaster recovery posture of critical third-party vendors and cloud service providers to mitigate supply chain disruption risks.
  • Establish governance around cyber incidents, including ransomware recovery and immutable backup policies, and act as the business continuity point of contact during major disruptions or audits.
  • Establish Key Risk Indicators and Key Performance Indicators to track gaps between defined Recovery Time Objective and Recovery Point Objective targets and actual operational capabilities.
  • Design and deliver training programs to raise business continuity awareness and foster a culture of resilience across corporate divisions.

Desired Qualifications

  • Certified Business Continuity Professional (CBCP).
  • Certified Information Systems Security Professional (CISSP).
  • Disaster Recovery Institute International (DRII) certification.
  • Certified Cloud Security Professional (CCSP).

About the Company

OverIT

Manages field service with geospatial dispatch

OverIT provides Field Service Management software for large enterprises to coordinate dispatch, scheduling, and execution of field work across utilities, telecommunications, oil, and transportation. The platform centralizes work orders, asset management, maintenance planning, real-time geolocation, and field collaboration to support mission-critical operations at scale with hundreds of clients and tens of thousands of field workers. It works by routing and assigning tasks to appropriate field teams, tracking progress and assets, and enabling real-time office-field communication via a geospatial, mobile-enabled system. Differentiators include a 20+ year track record, scale, backing from Bain Capital and Renaissance, and recognition from advisory firms; the goal is to help utility, telecom, oil, and transportation customers increase efficiency, reduce downtime, and improve service quality across large geographic footprints.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fiume Veneto, Italy
Founded
1999

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