Housekeeping Supervisor

Duties and Responsibilities  

As Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:  

• Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.  
• Demonstrate to Housekeeping hosts how to perform each task in job description according to hotel service standard.  
• Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.  
• Monitor daily arrivals according to occupancy report in co-ordination with the Laundry and Housekeeping management.  
• Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.  
• Ensure Housekeeping office and all storage facilities of housekeeping are kept in good condition and order.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.  
• Strictly adhere to LQA standards and guest comments.  

Qualifications

To execute the position of Housekeeping Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have the knowledge of hotel/resort and policies on room allocation etc.

Fluent in English; I understand that additional languages are preferred.  

Prior professional experience in Seychelles preferred with a strong understanding of the local operating environment.

The above is intended to provide an overview of the role and responsibilities for a Housekeeping Supervisor at Six Senses Zil Pasyon It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Zil Pasyon is an equal opportunity employer. This policy applies to all terms and conditions of employment.