Engineer – Customer Service
Gunnebo Entrance Control
Engineer – Customer Service
Gunnebo Entrance Control
Entrance control systems for gates.
Gunnebo Entrance Control · Bengaluru, India · Full-time · Posted 2026-09-15
Workplace: on_site
Department: Replacement
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo is leading the transformation of the security business through digitalization and connectivity for the continuous development of smart entrance control and safe storage solutions.
If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organization this is the opportunity for you. Gunnebo is small enough to see your ideas come true, and big enough to realize your career goals.
About The Role
Key Responsibilities:
- Perform on-site installations, repairs, and maintenance of equipment/products -
- Troubleshoot and resolve technical issues Ensure timely and quality service delivery
- Provide phone and email support to customers
- Assist in resolving technical queries and issues • Documentation:
- Maintain accurate records of service activities
- Update customer databases and documentation
- Build and maintain strong customer relationships
- Identify opportunities to upsell or cross-sell services
- Work with other service engineers and teams to share knowledge and best practices
Key Performance Indicators (KPIs):
Skills and Qualifications:
Apply at Gunnebo Entrance Control
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Entrance control systems for gates.
Gunnebo Entrance Control provides entrance control hardware and solutions such as speed gates, revolving doors, turnstiles, and security booths used in stadiums, airports, data centers, hospitals, and workplaces. These devices act as physical barriers that unlock for authorized users by connecting to access control systems, controlling who can enter and how crowds move. The company differentiates itself through a global manufacturing network, durable and easy-to-use hardware with design-friendly aesthetics, and seamless integration with existing ID and access control systems. Its goal is to help create a safer world by delivering reliable entrance control that protects people and sensitive spaces while guiding visitor flow.
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