Medical, Clinical & VeterinaryClinical Support & Patient Administration
About the job
Requirements
A high school diploma or equivalent is required.
Prior supervisory or management experience is highly desired, and experience in an administrative, healthcare, or operational role is needed.
The ability to interact effectively with families, staff, and leadership through verbal and written communication is required.
Strong organizational skills, attention to detail, and a high standard for quality work are required.
The ability to prioritize tasks, meet deadlines, and balance competing operational priorities is required.
The ability to quickly learn operational software, systems, and procedures is required.
The ability to remain composed, structured, and efficient in a fast-paced work environment is required.
A Bachelor's degree in a related field is preferred.
Responsibilities
Provide high-level administrative support to the Clinic Operations Director and Home Office.
Oversee and optimize daily schedules to ensure appropriate staffing levels, seamless transitions, and smooth operations.
Track operational metrics, compile reports and summaries, and keep leadership informed on key activity areas.
Ensure clinic operations comply with internal standards and procedures.
Ensure complete and accurate electronic medical records, including patient profiles and employee timesheets.
Manage office tasks, including tracking inventory, ordering supplies, and distributing equipment and materials.
Ensure clinic cleanliness, safety, and functional organization.
Support local client onboarding by gathering patient information to facilitate admission.
Support new-hire onboarding and coordinate clinical and administrative training schedules.
Provide treatment support, including coverage during staff breaks and busy transition periods.
Foster a positive and collaborative therapy environment for staff and clients.
Build job knowledge, leadership capability, and professional skills to support ongoing career advancement.
Desired Qualifications
A Bachelor's degree in a related field is preferred.
Prior supervisory or management experience is highly desired.
Job Description
The Assistant Clinic Manager is a key member of our leadership support team, working closely with the Clinic Operations Director and senior leadership to oversee daily clinic performance. This role drives operational efficiency through scheduling management, workforce coordination, EMR oversight, onboarding, and direct staff support. While primarily focused on administrative and operational excellence, this position may occasionally provide direct in-session coverage as needed.
Provide high-level administrative support to the Clinic Operations Director, and Home Office.
Oversee and optimize the daily schedule to ensure appropriate staffing levels, seamless transitions, and smooth operations.
Track operational metrics, compile reports and summaries, and keep leadership informed on key activity areas.
Ensure all clinic operations function in strict compliance with internal standards and procedures.
Ensure complete and accurate EMR records, including patient profiles and employee timesheets.
Direct office management tasks: track inventory, order supplies, and distribute equipment and materials.
Ensure clinic cleanliness, safety, and functional organization.
Support local client onboarding, gathering necessary patient information to facilitate smooth admission.
Support new hire onboarding and coordinate clinical and administrative training schedules.
Provide treatment support, including coverage during staff breaks and busy transition periods.
Foster a positive, collaborative, and motivating therapy environment for staff and clients alike.
Continuously build job knowledge, leadership capability, and professional skills to support ongoing career advancement.
Qualifications
High school diploma or equivalent required; Bachelor's in a related field preferred.
Prior supervisory or management experience highly desired. Proven experience in an administrative, healthcare, or operational role.
Exceptional verbal and written communication skills with the ability to interact effectively with families, staff, and leadership.
Outstanding organizational skills with sharp attention to detail and a high standard for quality work.
Strong ability to prioritize tasks, meet strict deadlines, and balance competing operational priorities to achieve shared team goals.
Aptitude for quickly learning new operational software, systems, and procedures.
Demonstrated ability to remain composed, structured, and efficient in a fast-paced, dynamic work environment.
Driven by empathy, positive teamwork, and open communication to support a collaborative and healthy workplace environment.
Additional Information
WHY YOU WILL LOVE WORKING AT T&B!
Fun Work Environment
Owned, Operated, & Led by a BCBA-D
Earn a Competitive Salary
Enjoy Medical, Dental, Vision & Life Insurance
Enjoy Paid Holidays, PTO, and Work-Life Balance
401(k) Plan & Flexible Spending Account
Opportunities to Grow within Leadership with Our Organization