Learning & Development Specialist

Learning & Development Specialist

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Learning & Development Specialist.  You will be a key contributor to our Learning & Development (L&D) team!

Triumvirate provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. At Triumvirate, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This Learning & Development Specialist role presents a unique opportunity to leverage your LMS experience, as well as instructional design expertise and design skills to create engaging and impactful training experiences. Your contributions will play a vital role in enhancing our organization’s learning and development initiatives. This position reports to our Learning & Development Director. This full-time, hybrid role will be based in our corporate office in Somerville, MA.  

Essential responsibilities:

Learning Management System (LMS)

• Monitor the configuration, performance, and utilization of the Learning Management System (LMS) to ensure continuous operations and access for end users.
• Manage LMS integrations with client systems.
• Develop proper configuration of online training content through understanding of SCORM, browser and other eLearning support standards.
• Provide administrative support through LMS Inbox/ticketing system by monitoring and responding appropriately and timely to emails and requests.
• Provide support to users on LMS functionalities, including but not limited to troubleshooting technical issues, log-in/access, course registrations, and LMS navigation.
• Manage the creation, assignments and maintenance of user accounts, groups, departments, roles, and permissions in the LMS.
• Collaborate with stakeholders, SMEs, content creators, and instructional designers to ensure learning materials are accessible and maintained in the LMS. 
• Ensure training records are processed in a timely manner, in accordance with policies and procedures.
• Create and maintain LMS-related documentation, user guides and reference materials.
• Generate and analyze reports on user assignment, engagement, and course completion.
• With input from stakeholders, design and apply assessment tools to measure training effectiveness, track, and report outcomes.

eLearning Design and Development

• Develop eLearning modules using content authoring tools to ensure interactive and engaging learning experiences.
• Leverage graphic design tools, such as Adobe Creative Suite, for creating visually appealing elements in eLearning courses.
• Create various modalities of eLearning courses, including self-paced modules, simulations, and microlearning.
• Collaborate with the L&D team and Subject Matter Experts (SMES) to identify learning objectives and design strategies.
• Create and maintain content library, user guides and reference materials related to training.

Skills and Competencies Summary:

• Proficiency in the monitoring of the configuration, performance, and utilization of the LMS.
• Proficiency in managing LMS functionalities and customer service in handling customer inquiries and troubleshooting issues.
• Process improvement and quality mindset.
• Excellent communication and collaboration skills.
• Proficiency in the industry-standard design and learning development tools.
• Excellent skills in content authoring tools, such as Articulate Storyline 360, Rise 360, and Adobe Captivate.
• Proficiency in using tools such Adobe Creative Suite (Photoshop, InDesign, Animate), Camtasia, Vyond Studio and PowToons.
• Ability to visualize and design effective learning materials.
• Ability to collaborate with SMEs, prioritize work and meet deadlines to deliver high-quality eLearning content.
• Strong background in Instructional Design methodologies

Requirements:

• Bachelor’s degree in Instructional Design, Education, Graphic Design, or a related field.
• Minimum of 2 years of experience in eLearning development, instructional design, and Learning Management System (LMS).
• Experience developing courses using Articulate 360, Camtasia, and other authoring software.
• Proven portfolio showcasing eLearning projects and design work.
• Strong understanding of adult learning principles and instructional design best practices.
• Excellent administrative and problem-solving skills with a proven ability to effectively manage tasks, prioritize workload, and meet deadlines.
• Good project management and organizational skills to balance the demands of multiple projects and deadlines.
• Detail-oriented with proficient written and verbal communication skills.

Preferred qualifications:

• Master’s degree in Adult Learning, Learning Technology or Instructional Design.
• Experience with Cornerstone Saba LMS highly preferred.
• Relevant certifications in eLearning development or instructional design.
• Experience in developing a variety of eLearning modalities.
• Familiarity with Learning Management Systems and eLearning standards.
• Ability to work independently and collaboratively within a team.

#LI-Hybrid

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!  

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! 

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697.  The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.