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Accenture

Advises businesses and runs their technology

Onsite Service Engineer Associate

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeBartlesville, OK, USA$22 - $27 /hr

About the Job

Requirements

  • At least 6 months of experience in IT support or a similar role.
  • At least 6 months of experience with technical troubleshooting.
  • A valid driver's license.
  • A high school diploma or GED.

Responsibilities

  • Support PCs, laptops, mobile devices, peripherals, and workplace equipment.
  • Assist with video conferencing systems, monitors, printers, phones, and projectors.
  • Install, set up, and maintain devices and standard software, including Windows, Microsoft 365, and iOS.
  • Troubleshoot basic hardware, software, and connectivity issues.
  • Provide customer-focused support to end users.
  • Support walk-up IT desks or kiosks when required.
  • Provide smart hands support for servers, network devices, and site equipment under remote guidance.
  • Assist with cabling, patching, and basic rack activities.
  • Support simple PDU connections following instructions.
  • Help with basic router and switch installations.
  • Assist with data center-related tasks and backup activities.
  • Update asset and configuration management database records.
  • Handle tickets and requests in IT service management systems.
  • Support inventory management and spare parts handling.
  • Perform device decommissioning and disk wipe tasks.
  • Follow technical documentation and procedures.
  • Share feedback to help improve processes and work closely with other teams and vendors.
  • Provide on-site support to nearby sites within the same city, following a hub-and-spoke model.

Desired Qualifications

  • CompTIA A+ or a similar certification.
  • A bachelor's or technical degree.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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