Quality Assurance Improvement Assistant Manager
Hyundai Motor Company
Quality Assurance Improvement Assistant Manager
Hyundai Motor Company
Global automaker producing sedans, SUVs, EVs
Quality Assurance Improvement Assistant Manager
Develop and implement quality assurance processes and procedures to ensure customer satisfaction and minimize quality costs.
Monitor and analyze customer complaints and develop action plans to address identified issues.
Work closely with the service team to ensure quality assurance is incorporated into all aspects of service delivery.
Conduct regular quality audits and inspections to ensure adherence to established standards and procedures.
Develop and deliver training programs to educate employees on quality assurance processes and procedures.
Collaborate with other departments and suppliers to develop and implement cross-functional quality improvement initiatives.
Keep up-to-date with industry trends and developments to continuously improve quality assurance processes and procedures.
Lead supplier factory inspections and part analysis to identify quality issues and drive improvements.
As quality engineer collaborate with suppliers to develop and implement corrective and preventive actions to address identified quality issues .
Visit dealerships to investigate and identify specific instance of customer complaints and work to identify root causes as quality engineer.
Develop and maintain quality metrics and KPIs to track progress and drive continuous improvement.
Checks the field’s TSB and creates its own TSB once the field campaign is determined.
HMGMA is the abbreviation of Hyundai Motor Group Metaplant America. It is Hyundai Motor Group's first dedicated EV mass-production plant and is an innovative plant with cutting-edge production technology applied.
Required:
Bachelor’s degree in Engineering or related field.
Minimum of 5 years of experience in quality assurance within the automotive industry.
Strong analytical skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work effectively in a team environment.
Knowledge of automotive industry quality standards and regulations.
Proficient in MS office and other relevant software.
Preferred:
Experience leading related departments to carry out projects.
Travel Requirement
Domestic / International travel required.
• HMGMA offers opportunities for growth, work flexibility, competitive pay, and benefits.
• HMGMA benefits include competitive Medical / Vision / Dental insurance, paid holidays, paid time off, and competitive 401k plan.
• FLSA Classification: Exempt/Salary
Attendance:
Regular attendance is an essential function of the job.
Language Proficiency:
Strong command of the English language (written and spoken) is essential for safety, communication, documentation, and collaboration across the organization.
Physical Demands
While in Office:
This position is primarily sedentary and requires working at a desk and computer for extended periods. Responsibilities may include:
• Occasional lifting of office supplies (up to 15 pounds)
• Frequent use of hands and fingers for typing and handling documents
• Ability to sit, stand, and walk within the office environment as needed
When in Production Area (if applicable):
• Standing, walking, bending, and reaching for extended durations
• Repeated lifting, carrying, pushing, or pulling of materials and products (up to 25–30 pounds)
• Manual dexterity for handling power tools, machinery, or production equipment
• Working in environments that may be noisy, hot, or require the use of personal protective equipment (PPE)
• Ability to climb ladders or stairs and operate equipment safely and effectively
• Capability to learn and work on multiple production processes, as required
• Adequate visual and auditory abilities to identify safety hazards and communicate clearly
• Consistent and punctual attendance
• Ability to collaborate and perform effectively in a team-oriented environment
HMGMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Global automaker producing sedans, SUVs, EVs
Hyundai Motor Company is a global car maker that designs, manufactures, and sells a wide range of vehicles, including sedans, SUVs, and a growing number of electric vehicles. Its manufacturing is done in-house across a network of plants around the world, which helps manage production and the supply chain across markets such as North America, India, and Europe. The company plans to expand its EV lineup, aiming to launch 21 new electric models by 2030 to cover affordable to high-performance segments. Hyundai differentiates itself through its integrated global manufacturing approach, control over its supply chain, and a deliberate shift toward electrification under the “Hyundai Way,” backed by a strong U.S. presence since 1986. Its goal is to grow vehicle sales with a balanced mix of traditional and electric vehicles while becoming a leading supplier of EVs across multiple market segments.
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