Enablement Technology Manager

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.

The Enablement Technology Manager (LMS) is responsible for managing and optimizing our Learning Management System (Docebo) to deliver seamless, scalable, and engaging learning experiences to our sales and field teams. This role will work cross-functionally with Enablement, IT, and vendor partners to ensure the platform supports business goals, integrates effectively within the broader enablement ecosystem, and evolves to meet the needs of a high-growth organization.

This position mirrors the CMS-focused Enablement Technology Manager role but is specialized in learning systems, with a primary focus on Docebo configuration, integrations, and program delivery support.

KEY RESPONSIBILITIES:

Platform Management

• Own the day-to-day configuration, administration, and optimization of Docebo.

• Partner with IT and vendors to manage integrations with Salesforce, Seismic, HRIS, and other business systems.

• Support platform governance, ensuring consistency in structure, naming conventions, and learner experience.

• Define requirements and collaborate with vendors or internal developers to deliver new features, workflows, and automations.

Program & Content Support

• Enable the delivery of programs such as onboarding, sales training, and compliance learning within the LMS.

• Build and maintain course structures, learning plans, certifications, and gamification frameworks.

• Partner with enablement program owners to ensure learning delivery is scalable and aligned to business outcomes.

• Ensure compliance with tracking/reporting requirements and support program audits when needed.

Reporting & Insights

• Configure and manage reporting dashboards to provide actionable insights for program managers and marketing leaders.

• Partner with the data team to connect Docebo learning data with field performance metrics.

• Provide recommendations based on learner engagement, completion rates, and feedback trends.

Governance & Process Improvement

• Drive repeatable processes for content intake, publishing, and maintenance in the LMS.

• Document workflows and support the outsourcing or automation of manual tasks where appropriate.

• Act as an internal consultant for best practices in learning platform usage.

Qualifications

• 3–5 years of experience administering or managing enterprise LMS platforms (Docebo strongly preferred).

• Experience with Sales Enablement, Learning & Development, or Training Operations.

• Familiarity with integrations between LMS platforms and systems like Salesforce, HRIS, or CMS tools (e.g., Seismic).

• Strong analytical and problem-solving skills, with the ability to translate business needs into platform requirements.

• Experience managing vendor relationships and collaborating with IT/security teams.

• Excellent communication and documentation skills, with the ability to explain technical concepts to non-technical stakeholders.

Success Measures

• Seamless and scalable delivery of enablement programs through Docebo.

• High adoption and satisfaction among sales and field users.

• Measurable impact through improved reporting and alignment with business outcomes.

• Efficient, well-governed processes that reduce manual effort and increase program velocity.

This role is based in Menlo Park, and the successful candidate will be required to be in the office a minimum of 3 days per week.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com