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AI-driven SaaS customer support platform

Cloud Alliance Manager

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeWrocław, PolandNo salary listed

About the Job

Requirements

  • Hands-on experience working with hyperscalers such as Google Cloud, AWS, or Azure on the partner, independent software vendor, or software-as-a-service side.
  • A business-to-business software-as-a-service background and understanding of implementation, sales, and partnership scaling.
  • Strong English skills for working with global partners.
  • Ability to work independently, take ownership, make decisions, and build relationship-based sales and long-term partnerships.

Responsibilities

  • Build and grow strategic relationships with hyperscalers, including Google Cloud and AWS, and dedicated marketplace managers.
  • Lead the launch and ongoing development of products on Google Cloud Marketplace and AWS Marketplace, owning processes and go-to-market activities.
  • Design and execute a strategy to drive initial commercial transactions, including achieving the sales volume needed to unlock hyperscaler sales support.
  • Work with Sales and Account Management teams on selling through cloud marketplaces, enterprise procurement, billing, and purchasing processes, and educate sales teams on when and how to sell through hyperscalers.
  • Track marketplace sales performance and maintain engagement with Google and AWS sales teams.
  • Initiate and drive joint sales activities, including co-sell motions, introductions, and shared pipeline.
  • Build and continuously optimize internal processes that support cloud marketplace sales.

Desired Qualifications

  • Experience selling or delivering solutions through cloud marketplaces.
  • Experience working with enterprise customers, especially US-based or global customers.
  • Participation in hyperscaler partner programs, including independent software vendor, co-sell, or marketplace enablement programs.

About the Company

Text

AI-driven SaaS customer support platform

Text S.A. provides AI-powered customer service software as a service (SaaS). Its Text App unifies live chat, a helpdesk, and AI agents in one workspace, with additional tools like ChatBot, HelpDesk, KnowledgeBase, and OpenWidget to manage multi-channel support. An AI agent can be trained on a company’s data to answer questions, handle tasks like lead generation, and hand complex issues to humans, enabling 24/7 automation and scalable support. The company differentiates itself with an integrated multi-product suite in a single platform, a large global customer base, and a public listing on the Warsaw Stock Exchange; its goal is to turn customer support into a revenue-driving, automated function.

Company size
201-500
Company stage
IPO
Headquarters
Wroclaw, Poland
Founded
2002

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