Technical Support & Partner Enablement Intern

Job Description

Join VONQ’s HAPI Partnerships team for a hands-on dive into the world of SaaS and API integrations. As a Technical Support & Partner Enablement Intern, you won't just be "handling tickets", you will be a key player in ensuring our global partners (ATS & HCM systems) successfully launch their integrations. This role is designed for someone who wants to understand the "under the hood" mechanics of how software platforms talk to each other.

What is HAPI

HAPI (Hiring API) is VONQ’s powerful partner integration platform. It allows software providers to embed a marketplace of job boards directly into their systems. You’ll be working at the intersection of business strategy and technical implementation.

Your Impact & Learning Journey:

During this internship, you will transition from a learner to an owner in the following areas:

• Partner Onboarding: Learn to guide partners through the technical lifecycle, from initial documentation sharing to successful launch.
• Content Strategy: Own the HAPI Knowledge Base. You’ll learn how to translate complex technical concepts into clear, user-friendly documentation.
• Data Architecture: Gain a practical understanding of XML data mapping—the "language" of the job board industry—by helping partners sync their data with our network.
• Ecosystem Management: Proactively coordinate with job boards and partners via Slack and Teams, developing professional communication skills in a fast-paced B2B environment.

Who You Are:

• Current Student: You are currently enrolled in a Bachelor’s or Master’s degree program for the entire duration of the internship.
• A Tech Enthusiast: You are curious about how APIs and SaaS platforms work (you don’t need to be a developer, but you enjoy "figuring things out").
• An Organized Communicator: You can take a messy process and make it clear for others. English fluency is a must.
• Detail-Oriented: You enjoy the "puzzle" of data mapping and ensuring everything is in its right place.
• Location: Based in the Netherlands (Rotterdam area) is preferred for hybrid collaboration.

The Practical Details:

• Compensation: €500–600 per month.
• Start date: ASAP - November 2026
• Commitment: 4 or 5 days per week (minimum 30 hours) for the upcoming 6 months. 
• Growth: You will work directly with our Partnerships and P&E teams, receiving consistent feedback and mentorship to help kickstart your career in Tech.

Qualifications

Additional Information

Compensation: 500 to 600 (EUR) (MONTHLY)