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Hitachi

Diversified tech conglomerate delivering digital solutions

Dynamics 365 Solution Architect

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeParis, FranceNo salary listed

About the Job

Requirements

  • Deep functional knowledge of Microsoft Dynamics 365 Customer Engagement and Customer Relationship Management solutions and integrations.
  • Experience developing customised solutions to complex business problems.
  • Demonstrable programme-level Solution Architect experience.
  • Strong working knowledge of solution and integration design.
  • Relevant Microsoft certifications.
  • Strong documentation and communication skills.
  • A logical approach to problem solving and the structured introduction of change into operational systems.
  • Ability to multitask and prioritise.
  • Good interpersonal skills.
  • Attention to detail.
  • Willingness to travel to client offices or Hitachi offices across Europe when necessary.

Responsibilities

  • Help customers maximise returns on their Dynamics investment.
  • Develop long-lasting, high-quality business relationships with clients by instilling trust and confidence.
  • Work directly with clients to understand their business strategy, programme requirements, and processes.
  • Demonstrate future-state solution enactment of the articulated programme strategy in the context of Microsoft Dynamics 365 Customer Engagement, Customer Relationship Management, and related applications and technologies.
  • Use specialist knowledge of business processes and the Microsoft Dynamics and Customer Relationship Management product suite, including related applications and technologies, to support development and expansion of the solution footprint to meet clients’ business strategies.
  • Provide solution demonstrations.
  • Develop original approaches to improve or replace existing processes and procedures.
  • Design bespoke solutions.
  • Document the programme solution design.
  • Support Lead Consultants in reviewing functional specifications for high-complexity client work, including complex integrations or significant module changes.
  • Act as the single-point design authority between Solution Architects so that solutions can be developed.
  • Guide Client Programme Directors and Project Managers and keep them informed.
  • Share knowledge with other project team members and Hitachi Solutions consultants.
  • Execute assigned responsibilities consistently with Hitachi Solutions Europe Ltd’s Quality Management Policy.

About the Company

Hitachi

Diversified tech conglomerate delivering digital solutions

Hitachi is a global conglomerate operating in energy, digital solutions, home appliances, and infrastructure to support governments, businesses, and consumers. Its offerings turn data into actionable insights through digital transformation services and Hitachi Energy’s renewable energy and grid solutions. It differentiates itself with an integrated portfolio that combines hardware, software, and services and a emphasis on societal impact and sustainability. Its goal is to build a sustainable society by using technology and data to improve energy efficiency, infrastructure resilience, and quality of life.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1910

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