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PENN Entertainment

Operates casinos, racetracks, and online betting

Sous Chef

Culinary & Kitchen ProductionUpdated on Nov 12
Full-timeDetroit, MI, USAIn-person

About the Job

Requirements

  • An Associate's degree (A.A.) in culinary or a related field, plus at least two years of culinary experience, or an equivalent combination of education and experience.
  • At least one year of previous supervisory experience.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Ability to work all shifts, including holidays, nights, weekends, and overtime, as business needs dictate.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals, compute rates, ratios, and percentages, and draw and interpret bar graphs.
  • Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
  • Must be at least 21 years of age.

Responsibilities

  • Provide guidance and daily supervision to department staff, support operational goals, and monitor performance and profit objectives.
  • Adhere to schedules and coordinate scheduling concerns with the manager, with attention to guest satisfaction.
  • Produce menu items for each restaurant, follow prep lists, and ensure kitchens are stocked and ready for service.
  • Support compliance with departmental budgets.
  • Promote and demonstrate customer service according to department and company standards, ensure team members follow customer service standards, and address issues as they arise.
  • Assist with cost-control methods and procedures by monitoring pars and inventory in each restaurant.
  • Assist the Chef de Cuisine with administrative duties, including tracking and maintaining attendance records.
  • Help maintain established quality assurance procedures and health department and customer service standards.
  • Ensure regulatory compliance within the area of responsibility and report potential issues to management.
  • Maintain confidentiality in departmental and company matters.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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