Manager – Sales Operations

Reimagine the infrastructure of cancer care within a community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem. 

We’re looking for a Manager of Sales Operations to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Are you ready to be the next changemaker in cancer care?

What You’ll Do

The Sales Operations function sits within the Business Operations team at Flatiron. Business Operations acts as the partner to revenue leaders at Flatiron for Sales Operations, Sales Analytics, Incentive Compensation, Deal Desk, and Order Management across the company. We’re nimble problem solvers that love working with stakeholders to scope and solve business problems, and continually work to make processes and tools more efficient and easier to use.

As the Manager, Sales Operations, you’ll partner directly with the Head of Sales for Real World Evidence (RWE), Clinical Research (CR), International, and Flatiron HC business units to ensure selling at Flatiron is frictionless and efficient. Some of the key responsibilities include:

• Partner with Sales leadership to identify opportunities to simplify the sales process through optimization and automation
• Implement and manage sales forecasting processes that accurately predict future bookings and revenue performance
• Support the design of incentive compensation plans that effectively align Sales reps to company goals
• Refine current workflows to simplify how sales teams interact with Salesforce and other tools in the sales stack

Who You Are

You’re a strategic thinker with an analytical approach to problem solving and a pragmatic sense for how to get things done. You’re excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You’re a kind, passionate and collaborative problem-solver who seeks and gives candid feedback, and values the chance to make an important impact.

• You have 4+ years of experience in Sales Operations, Business Operations, Revenue Operations, or related function
• You are passionate about business process improvement and have demonstrated a track record of driving high-impact changes to Sales organizations
• You are exceptionally organized and reliable, and you inspire and motivate high quality delivery, collaboration and performance from those around you
• You are a problem-solver, and you can break down complex challenges into solvable parts and recommend compelling solutions
• You have excellent communications skills, with the ability to synthesize, simplify and explain complex problems to different types of audiences
• You are comfortable operating independently in a fast-changing environment and with multiple teams relying on you
• You are action and results oriented, with demonstrated ability to make things happen

Extra credit  

• You have experience designing incentive compensation plans
• You have experience working with Looker or similar BI tools

Where you’ll work

In this hybrid role, you’ll have a defined work location that includes work from home and 3 office days set by you and your team. For more information on our approach to hybrid work, please visit the how we work website. 

Life at Flatiron 

At Flatiron Health, we offer a full range of benefits to support you and your loved ones so you can focus your working hours on improving cancer care and accelerating cancer research, and your non-working hours on everything else life has to offer: 

• Work/life autonomy via flexible work hours and flexible paid time off
• Comprehensive compensation package
• 401(k) contribution to help you reach your retirement planning goals
• Financial health resources including 1:1 financial advice
• Mental well-being tools and services 
• Parental benefits and policies including family-building care and generous leave
• Path to parenthood programs supporting fertility, adoption and surrogacy
• Travel support for safe healthcare services

In addition to our robust benefit offerings, visit our Life at Flatiron page to learn how we support continuous learning and celebrate Diversity in the workplace.