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Full-Time

Account Specialist

Confirmed live in the last 24 hours

Xylem

Xylem

5,001-10,000 employees

Water technology solutions for sustainability

Industrial & Manufacturing
Data & Analytics
Energy

Compensation Overview

$59.5k - $95.5kAnnually

Entry

Milpitas, CA, USA

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Communications
Marketing
Customer Service
PowerPoint/Keynote/Slides
Requirements
  • Bachelor’s degree in Business, Marketing or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
  • Basic understanding of sales principles and practices.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively in a team environment.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple tasks and prioritize effectively.
Responsibilities
  • Build and maintain strong relationships with customers
  • Respond promptly to customer inquiries and concerns
  • Provide excellent customer service and ensure customer satisfaction
  • Understand and address customer needs and preferences
  • Receive and process customer orders
  • Verify accuracy of order information and pricing
  • Coordinate with other departments to ensure timely and accurate order fulfillment
  • Resolve any issues or discrepancies related to orders
  • Assist sales team with administrative tasks and follow up on leads
  • Generate and send quotes to customers
  • Track and report sales data and trends
  • Collaborate with marketing team to support sales efforts
  • Maintain accurate and up-to-date customer and sales information in database
  • Track and report on sales metrics and performance
  • Analyze data to identify potential sales opportunities
  • Ensure data integrity and security in accordance with company policies

Xylem develops solutions to address global water challenges using smart technology. The company provides hardware like water pumps and treatment systems, as well as software for hydrographic applications, serving clients such as municipalities and industrial businesses. Xylem stands out by combining both hardware and software offerings while focusing on sustainability and long-term contracts. Its goal is to ensure water security and improve water quality in an eco-friendly manner.

Company Stage

Seed

Total Funding

$10.2M

Headquarters

Washington, District of Columbia

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Significant investments from firms like Jennison Associates LLC and SageView Advisory Group LLC indicate strong market confidence in Xylem's growth potential.
  • Innovative projects like Reuse Brew demonstrate Xylem's leadership in sustainable water management, potentially attracting more eco-conscious clients and partners.
  • Recognition through awards for sustainability excellence enhances Xylem's reputation as a leader in the water technology sector, which can boost employee morale and attract top talent.

What critics are saying

  • The complexity of managing both hardware and software solutions could lead to operational inefficiencies and increased costs.
  • Dependence on long-term contracts with municipalities and industrial clients may expose Xylem to financial risks if these clients face budget cuts or economic downturns.

What makes Xylem unique

  • Xylem's dual focus on both hardware and software solutions, including advanced water pumps and hydrographic software, sets it apart from competitors who may specialize in only one area.
  • The company's commitment to sustainability and innovative projects like Reuse Brew highlight its proactive approach to addressing global water challenges, unlike competitors who may not prioritize eco-friendly solutions.
  • Xylem's long-term contracts with municipalities and industrial clients provide a steady revenue stream, offering financial stability that many competitors lack.

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.