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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyPosted on Nov 9
InternshipHighland Park, IL, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend regularly and predictably, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help people in a friendly manner and understand and respond appropriately to patients’ reactions.
  • Use verbal and written communication to interact with patients and colleagues, and actively listen by giving others full attention, understanding their points, asking appropriate questions, and avoiding inappropriate interruptions.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, handling objects, adjusting machines precisely, stooping and bending, performing close-vision tasks, and occasionally lifting or exerting up to 20 pounds.
  • Accurately convey detailed or important spoken instructions and receive detailed information through oral communication.
  • Complete additional tasks as directed by a supervisor or manager.

Responsibilities

  • Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, to gain pharmacy-team experience and an overview of store, district, and regional operations.
  • Assist the pharmacy team in maintaining smooth operations and ensuring prescriptions are filled promptly, safely, and accurately while providing caring service.
  • Apply pharmacy school learning in real-world practice in preparation for increasing responsibility as a pharmacist.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences by providing empathetic, personalized service at pick-up, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and solicit patient medical history to support optimal care when appropriate and under a licensed pharmacist’s direct supervision.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries and completing cycle counts, returns to stock, and waiting-bin inventories.
  • Apply standard operating procedures, best practices, and effective communication while contributing to pharmacy operations and patient care.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations, point-of-care testing, and staffing offsite clinics, where permitted by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse-reaction events as required by public health requirements.
  • Review and collect patient information and track and document information for each applicable patient.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to stores in the market to work shifts as needed.

Desired Qualifications

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations as an essential pharmacist function.
  • Ability to work in the home store and across the market in other locations to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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