Responsibilities:

• Be a back up to the dispatcher
• Work with the Engineering and Product Team to prepare and improve school bus routes.
• Work cross functionally with internal teams and external customer staff to maintain the routes during the school year keeping user experience, efficiency and accuracy in mind
• Will learn and work with Zum routing and scheduling software to improve the accuracy of routing system
• Work with the operations team in establishing reports to measure operating metrics such as driver hours, miles and on-time performance
• Meets with school officials as needed to keep routes current and accurate
• Critically analyze daily schedules in support of on-time performance, efficient routing, and productivity objectives.
• Monitor demand throughout the day and adjust run times and breaks as needed. Communicate run-time adjustments to dispatchers in a timely manner.
• Run appropriate internal reports throughout the day and at the end of the day and week to check for issues such as conflicts and delays and make necessary corrections.
• Provide timely feedback to supervisor/manager on issues and recommendations for improvement.
• Perform other related duties as assigned. 

Requirements:

• Knowledge of the greater local area
• To be subject to a pre-employment background check and drug screen.
• Excellent computer skills are necessary and the ability to learn Zum’s dashboard and software.
• Must have experience of different levels of work at a school bus yard including experience of routing and having managed more than 50 school bus operations.  
• The ability to communicate effectively and understandably, both orally and in writing; take instructions or direction from members of the team including yard staff, drivers, and ops managers
• The ability to work in a fast-paced environment; pay attention to detail; handle stress; manage multiple duties or assignments; sit or stand at a workstation for extended periods of time. 
• To possess excellent interpersonal skills, good problem solving and analytical skills necessary to gather and interpret data, have good organizational skills and be able to prioritize work.