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HARMAN International

Produces audio systems, infotainment, enterprise automation

Manufacturing Quality Problem Solver Engineer

Quality EngineeringConfirmed live in the last 24 hours
Full-timeCiudad Juárez, Chihuahua, MexicoNo salary listedIn-person

About the Job

Requirements

  • Three years of experience in an automotive manufacturing environment and problem solving.
  • Demonstrable knowledge of structured problem-solving methodologies.
  • Proficiency in data analysis tools such as Excel, Minitab, or similar tools.
  • Production background in a high-mix environment.
  • Knowledge of core tools including APQP, PFMEA, SPC, and PCP.
  • Bachelor's degree.
  • English proficiency at 50% or higher.
  • Ability to collaborate, exercise leadership and judgment, work as part of a team, and focus on results.
  • Flexibility in working hours, including movements between plants and shifts.

Responsibilities

  • Lead and facilitate root cause analysis for production and customer-related issues.
  • Apply structured problem-solving methodologies such as 8D, A3 Thinking, DMAIC (Six Sigma), 5 Whys, and Ishikawa (Fishbone).
  • Investigate internal defects and customer complaints that affect operations.
  • Develop, implement, and validate corrective and preventive actions.
  • Monitor the effectiveness of solutions and ensure permanent resolution.
  • Work closely with cross-functional teams in Production, Quality, Maintenance, Supply Chain, and Engineering.
  • Support continuous improvement initiatives to reduce defects, scrap, and rework.
  • Ensure compliance with automotive standards such as IATF 16949 and ISO 9001/14001.
  • Prepare and present technical reports and professional documentation, including 8D reports.
  • Participate in audits, customer visits, and escalation meetings.
  • Analyze data and trends using statistical tools to proactively identify risks.
  • Support new product launches by ensuring robust problem-prevention strategies.
  • Ensure KPIs are on track for SQDC.
  • Meet the requirements of the Quality Management System.
  • Initiate, recommend, or provide solutions for SQDC issues through established communication channels.
  • Complete daily standard work.
  • Maintain 5S in work areas by shift, including cleaning routines and 5S audits.
  • Analyze operations data, including records, KPIs, and relevant information, using digitalization and databases.
  • Guide the team to produce parts while following safety instructions, avoiding unsafe acts, and using the personal protective equipment specified in work instructions.
  • Ensure standard documents for the process are in place and comply with the Quality Management System, including VJI, specifications, PCP, and PFMEA.
  • Comply with the quality program, production plan, and production standards, including units per hour.
  • Execute second-layer process audits (LPA).
  • Support training and development for employees on production activities and processes.
  • Ensure SAA and SC requirements are established, implemented, and maintained in accordance with ISO 14001 and IATF 16949.

Desired Qualifications

  • Knowledge of the acoustic industry.
  • Six Sigma Green Belt or Black Belt certification.
  • Experience working with digitalization and continuous improvement tools.
  • Train-the-trainer experience.
  • Time management, conflict management, effective communication, decision-making, and change-management skills.

About the Company

HARMAN International

Produces audio systems, infotainment, enterprise automation

Harman International is a global leader in audio and connected technologies, serving automotive, consumer, and enterprise markets. It designs, manufactures, and markets a broad range of products, including audio systems, infotainment solutions, and enterprise automation. The company’s products work by integrating high-quality audio hardware with connected services and software—think car infotainment systems, premium home and portable audio, and enterprise automation tools—often featuring well-known brands such as JBL, Harman Kardon, and AKG. Harman competes by leveraging its diverse brand portfolio, global reach, and emphasis on smart experiences and seamless connectivity across devices and vehicles, along with substantial investment in research and development. Its goal is to remain a leading provider of audio and connected technology, delivering integrated solutions that enhance entertainment, connectivity, and productivity for consumers and businesses alike.

Company size
10,001+
Company stage
Acquired
Total funding
$8B
Headquarters
Stamford, CT
Founded
1980

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