Hospitality Aide

General Purpose

The primary purpose of your job position is to provide each of your assigned residents with routine daily care and services in accordance with the resident’s assessment and care plan, and as may be directed by your supervisors.

Essential Duties

• Use PCC to ensure correct resident information when assisting with ALDS, meals, etc.
• Report all changes in the residents’ condition to the Health and Wellness Director as soon as practical.
• Record all entries on notes, SPAs, and incident reports, etc., in an informative, descriptive manner.
• Report on all accidents and incidents you observe on the shift that they occur to the Executive Director and Health and Wellness Director.
• Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Executive Director.
• Report any known or suspected unauthorized attempt to access community’s information system.
• Perform only those care tasks that you have been trained to do.
• Ensure that the resident’s room is ready for the resident (i.e., bed made).
• Greet residents and escort them to their room.
• Introduce residents to his/her roommate, if any, and other residents and personnel as appropriate.
• Make residents comfortable.
• Inventory and mark the residents’ personal possessions as instructed.
• Store resident’s clothing.
• Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged.
• Transport residents to new rooms or to the receiving area.
• Assist with loading/unloading residents’ to/from vehicles as necessary.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift.
• Meet with your shift’s nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services.
• Report all complaints and grievances made by residents.
• Participate in and receive the nursing report as instructed.
• Follow established policies concerning exposure to blood/body fluids.
• Make beds as instructed.
• Put extra covers on beds as requested.
• Ensure that residents who are unable to call for help are checked frequently.
• Answer resident calls promptly.
• Check residents routinely to ensure that their personal care needs are being met.
• Assist residents with identifying food arrangements (i.e., informing residents with sight problem offoods that are on his/her tray, where it is located, if it is hot/cold, etc.).
• Keep residents’ water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident.
• Perform after meal care (i.e., remove trays, clean resident’s hands, face, clothing, etc.).
• Receive the nursing report upon reporting for duty.
• Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors.
• Follow work assignments, and/or work schedules in completing and performing your assigned tasks.
• Cooperate with inter-departmental personnel, as well as other facility personnel, to ensure that services can be adequately maintained to meet the needs of the residents.
• Notify the facility when you will be late or absent from work.
• Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility’s policies and procedures governing accidents and incidents.
• Assist residents with daily functions (dental and mouth care, bath functions, combing of hair, dressing and undressing as necessary).
• Keep residents dry (change gown, clothing and linens, when it becomes wet or soiled).
• Assist residents in preparing for medical tests (i.e., lab work, x-ray, therapy, dental, etc.).
• Assist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc.
• Perform restorative and rehabilitative procedures as instructed.
• Assist in preparing the resident for a physical examination.
• Check each resident routinely to ensure that his/her personal care needs are being met in accordance with his/her wishes.
• Observe and report the presence of pressure areas and skin breakdowns to prevent decubitus ulcers (bedsores).
• Report injuries of an unknown source, including skin tears.
• Observe disoriented and comatose residents. Record and report data as instructed
• Perform special treatments as instructed.
• Immediately notify the Nurse of any resident leaving/missing from the facility.
• Use only the equipment you have been trained to use.
• Report defective equipment to the Nurse Supervisor/Charge Nurse
• Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.
• Report all allegations of resident abuse and/or misappropriation of resident property.
• Honor the resident’s refusal of treatment request. Report such requests to your supervisor.
• Give back rubs as instructed
• Assist residents with dressing\undressing as necessary
• Assist residents with hair care functions (i.e., combing, brushing, shampooing, etc.)
• Assist residents with nail care (i.e., clipping, trimming, and cleaning the finger/toenails)
• Shave male residents
• Keep hair on female residents clean (i.e., facial hair, under arms, on legs, etc.) as instructed.
• Keep residents dry (i.e., changing gown, clothing, linen, etc., when it becomes wet or soiled)
• Make beds (occupied and unoccupied)
• Put extra covers on beds as requested
• Position bedrest residents in correct residents in correct and comfortable positions.
• Assist residents with bowel and bladder functions (i.e., take to bathroom, offer bed pan, urinal, portable commode, etc.)
• Maintain intake and output records as instructed.
• Keep incontinent residents clean and dry.
• Check and report bowl movements and character of stool as instructed
• Perform restorative and rehabilitative procedures as instructed.
• Utilize protective and adaptive equipment as instructed.
• Provide eye and ear care (i.e., hearing aide installation, cleaning eyeglasses/hearing aids, etc.) as instructed.
• Assist in preparing the resident for physical examination.
• Weigh and measure residents as instructed.
• Measure and record temperatures. Pulse, and respirations (TPRs), as instructed.
• Ensure that residents who are unable to call for help are checked frequently.
• Check each resident routinely to ensure that his/her personal care needs are being met in accordance with his/her wishes.
• Assist with the care of the end-of-life resident.
• Assist with post-mortem care as instructed.

Supervisory Requirements

This position has no supervisor responsibilities

Qualification

Education and/or Experience

Must possess, as a minimum, a high school education or

its equivalent.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a

variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

To perform this job successfully, an individual must be proficient in the Microsoft Suite products.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear. Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.

Additional Information

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.