INACTIVE
Full-Time
Technical Business Analyst
Posted on 3/19/2024
Provides unified, programmable cloud communications services
Data & Analytics
Junior, Mid
Remote in USA
Required Skills
Agile
Quality Assurance (QA)
Salesforce
JIRA
SCRUM
Confluence
Oracle
Requirements
- Quote to Cash experience
- Familiarity with Software Delivery Lifecycle (SDLC) concepts and methodologies
- Experience with Agile Scrum
- Experience documenting competencies with MS Visio, Lucichart, and Google Suites
- Experience with Jira and Confluence
- Familiarity with Billing Accounts in Zuora
- Nice to have experience with Salesforce and Oracle
- BS or BA in Computer Science, Information Systems, Business Administration or related field
Responsibilities
- Analyzing and documenting the impacts of a given request across organizations
- Ensuring that business problems are well defined and documented
- Identifying system and process controls needed to meet regulatory requirements
- Identifying user scenarios and generating new or modified process workflows
- Maintaining effective ongoing communications with stakeholders throughout the project
- Facilitating meetings and requirements gathering workshops
- Translating technical ideas and concepts into non-technical language
- Applying analytical skills to evaluate and interpret complex business and technical situations
- Identifying and recommending steps to resolve process or system issues
- Working closely with business and technical stakeholders to elicit and define requirements for key projects
- Meeting with project sponsors and domain experts to gain a solid understanding of the problems being addressed
- Producing actionable technical requirements for use by development and QA teams
Vonage, a subsidiary of Ericsson, is a leader in the cloud communications industry, offering flexible and intelligent solutions for enterprises globally. The company's recognition in all three Gartner Magic Quadrant reports - CPaaS, UCaaS, and CCaaS - demonstrates its comprehensive vision and ability to execute. With a focus on unified communications, contact centers, and programmable communications APIs, Vonage fosters a culture of technical advancement and industry leadership.
Company Stage
M&A
Total Funding
$1.1B
Headquarters
Holmdel, New Jersey
Founded
2001
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 3%2 year growth
↑ 3%INACTIVE