J

justanswer.com

Online expert-advice platform with subscriptions

Deputy General Counsel

Full-TimeUpdated on 10/23/2026
No salary listed
Expert
Remote in USA
RemoteRemote work is available only from the listed states.
LegalLegal Counsel & Legal Support

About the job

Requirements
  • 12+ years of relevant legal experience, including 5+ years of in-house experience.
  • Deep experience advising leadership teams on strategic legal, governance, risk management, and business matters.
  • Experience serving as a broad corporate generalist, with strength in corporate governance, commercial transactions, and corporate matters.
  • Demonstrated technical fluency with artificial intelligence and a track record of implementing artificial-intelligence-enabled tools or workflows within a legal function, including evaluating use cases, building practical solutions, driving adoption, and helping others develop their artificial intelligence capabilities.
  • Meaningful experience with class action litigation, consumer protection matters, and regulatory inquiries or enforcement actions involving the Federal Trade Commission and/or state attorneys general.
  • Experience supporting business-to-business and business-to-consumer platforms, e-commerce, consumer, or subscription-based businesses.
  • Excellent written and verbal communication skills, with the ability to influence diverse stakeholders and adapt communication style across executives, business leaders, and legal partners in a highly collaborative, largely asynchronous environment.
  • A demonstrated ability to mentor and elevate a high-performing legal team.
  • Strong business judgment, creativity, and comfort operating in ambiguity.
  • A desire to challenge the status quo in the do-it-yourself/self-help space.
  • A track record of taking the law seriously, but not yourself.
Responsibilities
  • Help set the strategy for the Legal Department and all matters under its purview.
  • Partner with senior leaders to advise on legal strategy, governance, risk management, and key business initiatives.
  • Support the day-to-day operations of the Legal Department and lead a high-performing, collaborative legal team.
  • Lead the adoption and implementation of artificial intelligence across the Legal Department, identifying, building, and scaling practical use cases that improve legal research, drafting, knowledge management, decision-making, and operational efficiency.
  • Establish responsible governance and operating practices for the Legal Department’s use of artificial intelligence, including appropriate standards for accuracy, confidentiality, data protection, and human oversight.
  • Serve as a trusted business partner who translates complex legal issues into practical, business-focused guidance for leaders across the organization.
  • Strengthen legal operations, entity management, governance processes, and team workflows while enabling the Legal Department to scale alongside the business.
  • Advise internal teams on the laws and regulations applicable to the company’s business, platform, and growth initiatives, including consumer protection matters and engagement with regulators such as the Federal Trade Commission and state attorneys general.
  • Oversee significant legal matters while delegating effectively and supporting the team across the broader legal workload.
  • Provide practical guidance across a broad range of corporate, employment, privacy, consumer protection, and regulatory matters.
  • Oversee outside counsel in connection with litigation, disputes, regulatory matters, and other high-stakes issues.
  • Draft, review, negotiate, and advise on a wide range of commercial agreements and strategic transactions.
  • Help train employees on legal issues, company policies, and risk-aware decision-making.
  • Partner cross-functionally with leaders across the company in a highly collaborative, often asynchronous working environment.
Desired Qualifications
  • Experience counseling companies with international operations and navigating domestic and international regulatory issues.
  • Privacy, data governance, and cybersecurity experience.

About the company

JustAnswer.com connects people with experts in over 200 categories to get quick, personalized answers. It operates as an online platform where users can ask questions and receive guidance from professionals in fields like legal, medical, automotive, tech support, and more. The service works via two main models: a subscription, currently $60, that grants 24/7 access to personalized help from experts, and a pay-per-question option for single inquiries. Experts are drawn from reputed institutions and companies such as Harvard, UCLA, and Microsoft. The platform differs from competitors by offering broad topic coverage, rapid access, and a combination of ongoing subscription support with one-time questions, backed by credentialed professionals. The goal is to provide fast, accurate, and reliable advice to individuals so they can make informed decisions and avoid costly mistakes.

Company Size

501-1,000

Company Stage

Series B

Total Funding

$50.7M

Headquarters

Covina, California

Founded

2003

Get referred to justanswer.com

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Pearl.com positions JustAnswer inside the AI trust market, where hallucination anxiety is rising.
  • Human review of ChatGPT answers gives JustAnswer a durable wedge against pure-LLM competitors.
  • Revelio estimates 591 employees in March 2026, preserving enough capacity to execute the pivot.

What critics are saying

  • FTC sued JustAnswer on January 13, 2026 for deceptive subscriptions and consent violations.
  • The unredacted FTC filing cites 679,000 consumer complaints, intensifying injunction and penalty risk.
  • If courts enjoin Pearl's billing funnel, JustAnswer's core subscription model faces existential damage.

What makes justanswer.com unique

  • Since January 2026, Pearl unifies JustAnswer and Fount around human-verified AI advice.
  • JustAnswer spans 200-plus categories with licensed experts, including lawyers, veterinarians, and tax professionals.
  • April 2024 ChatGPT-store GPTs add human fact-checking and Trust Scores to AI responses.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Remote Work Options
  • Flexible Work Hours
  • Wellness Program
  • Mental Health Support

Growth & Insights and Company News

6 month growth

-12%

1 year growth

-11%

2 year growth

2%
Regulatory Oversight
Jan 30th, 2026
About Troutman Pepper Locke

About troutman pepper locke. FTC sues JustAnswer over allegedly deceptive subscription practices. The Federal Trade Commission (FTC) has sued JustAnswer LLC and its founder and CEO, Andrew Kurtzig, alleging that the online Q&A platform deceives consumers into costly recurring subscriptions without their informed consent, in violation of the Restore Online Shoppers' Confidence Act (ROSCA) and Section 5 of the FTC Act. JustAnswer, which operates JustAnswer.com and niche sites like AskALawyerOnCall.com, AskAVeterinarianOnline.com, and AskWomensHealth.com, advertises expert help for as little as $1 or $5. According to the complaint, when consumers enter their payment information, they are instead enrolled in a recurring monthly subscription costing $28 - $125 in addition to the $1 or $5 "join" fee. The FTC claims JustAnswer failed to clearly and conspicuously disclose the subscription terms as required by ROSCA, which mandates that online sellers using automatically renewing subscriptions must: (1) clearly disclose material terms before obtaining billing information; (2) obtain express informed consent before charging; and (3) provide a simple way to stop recurring charges. As a result, consumers allegedly provided credit card information without affirmatively agreeing to an ongoing plan. If the FTC prevails, the case could result in monetary relief, injunctive relief, and civil penalties, and would further highlight the agency's crackdown on "dark patterns" and deceptive subscription practices, despite the FTC's Negative Option Rule, commonly known as the Click-to-Cancel rule, being struck down last summer. For businesses, the case underscores the FTC's focus on: * Transparent pricing; * Clear, conspicuous disclosure of subscription terms; and * Obtaining affirmative, informed consent for recurring charges. Online services using trials, teaser pricing, or negative option billing should closely review their practices for compliance with ROSCA and the FTC Act.

Health Newswire
Apr 15th, 2025
Questions About Kids and Accidental THC Edible Ingestion Skyrocket on JustAnswer as States Legalize Recreational Marijuana Use

JustAnswer recently launched AI search tool Pearl.com, the only dedicated professional services AI platform that seamlessly integrates an advanced large language model (LLM) with its network of highly vetted human experts.

Tifton CEO
Mar 1st, 2025
JustAnswer Reveals Top Trending Tax Questions for 2025

JustAnswer reveals Top Trending Tax Questions for 2025.

JustAnswer
Feb 5th, 2025
JustAnswer Named #1 Fastest-Growing Website in Similarweb's 2025 Digital 100 Rankings

JustAnswer, the premier online platform connecting people with verified experts for real-time professional advice, has been recognized as the #1 fastest-growing website in Similarweb's prestigious 2025 Digital 100 Rankings.

PR Newswire
Apr 9th, 2024
JustAnswer Launches 11 New Custom GPTs That Enable AI Fact-Checking by Verified and Vetted Human Experts

SAN FRANCISCO, April 9, 2024 /PRNewswire/ - JustAnswer, the world's largest expert platform, today announced the launch of 11 new custom GPTs that enable users to connect directly with verified and vetted human experts to fact check and provide a "Trust Score" for ChatGPT-generated responses before acting on the information.