Full-Time

Deputy General Counsel

justanswer.com

justanswer.com

501-1,000 employees

Online expert-advice platform with subscriptions

No salary listed

Remote in USA

Remote

Remote from these states: California, Florida, Georgia, Idaho, Illinois, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wisconsin.

Category
Legal & Compliance (1)
Required Skills
CAD
Risk Management
Data Governance

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Requirements
  • 12+ years of relevant legal experience, including 5+ years of in-house experience
  • Deep experience advising leadership teams on strategic legal, governance, risk management, and business matters
  • Experience serving as a broad corporate generalist, with strength in corporate governance, commercial transactions, and corporate matters
  • Demonstrated curiosity about AI and enthusiasm for incorporating AI tools into legal workflows. Experience evaluating or adopting AI-enabled workflows is a plus
  • Experience working on class action litigation and consumer protection issues
  • Experience supporting B2B and B2C platform, e-commerce, consumer, or subscription-based businesses
  • Experience counseling companies with international operations and navigating domestic and international regulatory issues is preferred
  • Privacy, data governance, and cybersecurity experience are strong pluses
  • Excellent written and verbal communication skills, with the ability to influence diverse stakeholders and adapt communication style across executives, business leaders, and legal partners in a highly collaborative, largely asynchronous environment
  • A demonstrated ability to mentor and elevate a high-performing legal team
  • Strong business judgment, creativity, and comfort operating in ambiguity
  • A desire to challenge the status quo in the DIY/self-help space
  • A track record of taking the law seriously, but not yourself
Responsibilities
  • Help set the strategy for the Legal Department and all matters under its purview
  • Partner with senior leaders to advise on legal strategy, governance, risk management, and key business initiatives
  • Support the day-to-day operations of the Legal Department and lead a high-performing, collaborative legal team
  • Help identify opportunities to leverage AI to improve legal research, drafting, knowledge management, and operational efficiency
  • Serve as a trusted business partner who translates complex legal issues into practical, business-focused guidance for leaders across the organization
  • Strengthen legal operations, entity management, governance processes, and team workflows while enabling the Legal Department to scale alongside the business
  • Advise internal teams on the laws and regulations applicable to the company’s business, platform, and growth initiatives
  • Oversee significant legal matters while delegating effectively and supporting the team across the broader legal workload
  • Provide practical guidance across a broad range of corporate, employment, privacy, consumer protection, and regulatory matters
  • Oversee outside counsel in connection with litigation, disputes, and other high-stakes matters
  • Draft, review, negotiate, and advise on a wide range of commercial agreements and strategic transactions
  • Help train employees on legal issues, company policies, and risk-aware decision-making
  • Partner cross-functionally with leaders across the company in a highly collaborative, often asynchronous working environment
Desired Qualifications
  • Experience evaluating or adopting AI-enabled workflows is a plus
  • Privacy, data governance, and cybersecurity experience are strong pluses

JustAnswer.com connects people with experts in over 200 categories to get quick, personalized answers. It operates as an online platform where users can ask questions and receive guidance from professionals in fields like legal, medical, automotive, tech support, and more. The service works via two main models: a subscription, currently $60, that grants 24/7 access to personalized help from experts, and a pay-per-question option for single inquiries. Experts are drawn from reputed institutions and companies such as Harvard, UCLA, and Microsoft. The platform differs from competitors by offering broad topic coverage, rapid access, and a combination of ongoing subscription support with one-time questions, backed by credentialed professionals. The goal is to provide fast, accurate, and reliable advice to individuals so they can make informed decisions and avoid costly mistakes.

Company Size

501-1,000

Company Stage

Series B

Total Funding

$50.7M

Headquarters

San Francisco, California

Founded

2003

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Simplify Jobs

Simplify's Take

What believers are saying

  • JustAnswer plans 4,000+ expert additions in 2026, signaling strong demand and supply expansion.
  • LinkedIn listed active hiring in January 2026, including product, engineering, analytics, and legal roles.
  • Pearl and Fount extend JustAnswer into B2B client acquisition, widening revenue beyond consumer Q&A.

What critics are saying

  • FTC sued JustAnswer on January 13, 2026 for deceptive subscriptions and ROSCA violations.
  • The complaint targets Andrew Kurtzig personally, threatening injunctions, refunds, and civil penalties by 2027.
  • If courts ban its low-price funnels, JustAnswer's conversion engine and brand trust collapse.

What makes justanswer.com unique

  • JustAnswer pairs 12,000+ vetted experts with AI triage, blending Pearl and human review.
  • Pearl.com became the umbrella brand in January 2026, spanning consumer and B2B services.
  • The 2024 ChatGPT-store GPTs position JustAnswer inside AI workflows, not just search.

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Benefits

Remote Work Options

Flexible Work Hours

Wellness Program

Mental Health Support

Growth & Insights and Company News

Headcount

6 month growth

-11%

1 year growth

1%

2 year growth

2%
Regulatory Oversight
Jan 30th, 2026
About Troutman Pepper Locke

About troutman pepper locke. FTC sues JustAnswer over allegedly deceptive subscription practices. The Federal Trade Commission (FTC) has sued JustAnswer LLC and its founder and CEO, Andrew Kurtzig, alleging that the online Q&A platform deceives consumers into costly recurring subscriptions without their informed consent, in violation of the Restore Online Shoppers' Confidence Act (ROSCA) and Section 5 of the FTC Act. JustAnswer, which operates JustAnswer.com and niche sites like AskALawyerOnCall.com, AskAVeterinarianOnline.com, and AskWomensHealth.com, advertises expert help for as little as $1 or $5. According to the complaint, when consumers enter their payment information, they are instead enrolled in a recurring monthly subscription costing $28 - $125 in addition to the $1 or $5 "join" fee. The FTC claims JustAnswer failed to clearly and conspicuously disclose the subscription terms as required by ROSCA, which mandates that online sellers using automatically renewing subscriptions must: (1) clearly disclose material terms before obtaining billing information; (2) obtain express informed consent before charging; and (3) provide a simple way to stop recurring charges. As a result, consumers allegedly provided credit card information without affirmatively agreeing to an ongoing plan. If the FTC prevails, the case could result in monetary relief, injunctive relief, and civil penalties, and would further highlight the agency's crackdown on "dark patterns" and deceptive subscription practices, despite the FTC's Negative Option Rule, commonly known as the Click-to-Cancel rule, being struck down last summer. For businesses, the case underscores the FTC's focus on: * Transparent pricing; * Clear, conspicuous disclosure of subscription terms; and * Obtaining affirmative, informed consent for recurring charges. Online services using trials, teaser pricing, or negative option billing should closely review their practices for compliance with ROSCA and the FTC Act.

Health Newswire
Apr 15th, 2025
Questions About Kids and Accidental THC Edible Ingestion Skyrocket on JustAnswer as States Legalize Recreational Marijuana Use

JustAnswer recently launched AI search tool Pearl.com, the only dedicated professional services AI platform that seamlessly integrates an advanced large language model (LLM) with its network of highly vetted human experts.

Tifton CEO
Mar 1st, 2025
JustAnswer Reveals Top Trending Tax Questions for 2025

JustAnswer reveals Top Trending Tax Questions for 2025.

JustAnswer
Feb 5th, 2025
JustAnswer Named #1 Fastest-Growing Website in Similarweb's 2025 Digital 100 Rankings

JustAnswer, the premier online platform connecting people with verified experts for real-time professional advice, has been recognized as the #1 fastest-growing website in Similarweb's prestigious 2025 Digital 100 Rankings.

PR Newswire
Apr 9th, 2024
JustAnswer Launches 11 New Custom GPTs That Enable AI Fact-Checking by Verified and Vetted Human Experts

SAN FRANCISCO, April 9, 2024 /PRNewswire/ - JustAnswer, the world's largest expert platform, today announced the launch of 11 new custom GPTs that enable users to connect directly with verified and vetted human experts to fact check and provide a "Trust Score" for ChatGPT-generated responses before acting on the information.