Inside Sales Representative - Outbound

What Inside Sales contributes to Cardinal Health
Inside Sales is responsible for driving sales and services to new and existing customers. The sales cycles will tend to be simple and short-term in nature and may or may not lead to a long-term customer relationship. Can sometimes be viewed as cold calling, telesales.

Job Summary

The Inside Sales Representative is responsible for maintaining and expanding relationships with existing pharmacy accounts to increase referral volume and market penetration for ADS Continuous Glucose Monitoring (CGM) solutions. The role supports business growth through high-volume outbound calling, account development, reporting, customer engagement, and process improvement initiatives. The position applies working knowledge of sales, healthcare, and customer service concepts to achieve business objectives within a defined territory.

Responsibilities:

• Make 50 outreach calls a day to our pharmacy partners discussing ADS partnership and process for Medicare Part B CGM and DTS 
• Manage and grow customer accounts through ongoing engagement, follow-up, and account penetration activities

• Notate contents of call in Salesforce, marking progress as successful, failed, or follow up

• Track and report on leads from pharmacy stores outreach has been made to on a weekly basis (monthly reports)

• Build reports using Salesforce to identify areas of opportunity and growth

• Assist pharmacists with questions on processing scripts, patient order progress, Medicare part B guidelines, and ADS backend processes via fax, email, or phone call
• Participate in meetings, adapt to process improvements, provide feedback, and support special projects

• Meet monthly lead goals

Qualifications

• 0-2 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Demonstrated experience in high-volume outbound calling
• Experience with diabetes products, insurance, and/or DME environment preferred
• Proficiency with Microsoft products
• Hands-on using Salesforce a plus

What is expected of you and others at this level

• Applies basic concepts, principles and technical capabilities to perform routine tasks
• Works on projects of limited scope and complexity
• Follows established procedures to resolve readily identifiable technical problems
• Works under direct supervision and receives detailed instructions
• Develops competence by performing structured work assignments

Anticipated hourly range: $19.40 per hour - $24.84 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 12/23/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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