Engineering Technician - Process Engineering

About Johnson Controls 

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.  

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.  

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What you will do

Thermal constraints limit AI infrastructure, semiconductor equipment, power electronics, and defense systems. JCI removes those constraints. Enabled by the Stack Forging™ process, JCI produces high-performance thermal components and cooling loop solutions — purpose-built for direct integration into AI, HPC, and mission-critical systems.  JCI has built the industry's leading thermal management platform for the applications that demand it most.

As a Builder on the Stack Forging Thermal Solutions team at Johnson Controls, you'll join a team of sleeve-rollers who set a high bar for themselves and their co-workers. We foster a collaborative culture with no silos, where everyone is encouraged to think out loud. If you are passionate about your craft and don't give up until you've found a way, you will make an ideal Builder!

As an Engineering Technician, you will support the Process Engineering team to ensure we are building high-quality parts using our proprietary metal manufacturing systems. This role will help to ensure the health of the Stack Forging process and instate process improvements and developments. It also involves working cross functionally between operations, quality, engineering teams, designers and other technicians. The Engineering Technician role offers opportunities to take on more advanced technical work, help integrate standard checks into production routines, and develop toward process engineering responsibilities.

Who you are

The ideal candidate is detail-oriented, methodical, and effective in both laboratory and production environments. You have hands-on inspection or laboratory experience, are proficient with measuring instruments, and produces data that is accurate, complete, and well documented. You're also comfortable using coding or computational tools to organize and analyze data, and recognizes that small deviations in settings or missed checks can lead to significant downstream issues.

You work effectively with engineers, operators, and quality personnel, communicates clearly, and escalates concerns promptly. You approvach problems analytically, gathers evidence to support root cause investigations, and brings a background in metals, laser cutting, additive manufacturing, or chemical engineering.

This role requires 5 days onsite per week in Burlington, MA. Candidates must be commuting distance to the facility, or able to relocate. Various relocation packages are available. Sponsorship is not available for this position. US Citizens and/or Permanent Residents of the US will only be considered.

How you will do it

• Perform, record and analyze measurements associated with test builds, controlled builds and in-process checks

• Perform weekly settings checks on all production machines, including laser cutting, bonding presses, and sheet handling equipment

• Document settings against released process parameters and escalate any deviations

• Aid in the improvement and development of SOPs related to process steps and equipment Process Health Checks

• Record, organize, and analyze test data, using scripts or other computational tools where appropriate, so that process trends can be monitored over time

• Triage production issues, collect relevant data and samples, and escalate issues accordingly

• Aid in root cause investigations through data analysis, sample preparation, and testing

• Support the implementation and verification of corrective actions in collaboration with engineering, operations, and quality teams

• Operate novel metal manufacturing systems used to build aluminum and copper parts, including laser cutting, bonding presses, and sheet handling equipmen

• Follow company policies and procedures, including safety regulations, personal protective equipment requirements, Standard Operating Procedures, Work Instructions, and Good Manufacturing Procedures

• Maintain and care for lab and measurement equipment, and support calibration tracking

What you will need
Required

• High school diploma or equivalent required.

• 2+ years of hands-on experience in a manufacturing, lab, or technical environment, preferably at a manufacturing or technology company

• Background in at least one of the following: Metals or metallurgy, laser cutting, 3D printing, additive manufacturing, chemical engineering, mechanical engineering
• Hands-on experience in an inspection or laboratory setting, including use of standard measuring instruments such as calipers, micrometers, and gauges

• Experience performing inspections and recording data accurately

• Strong attention to detail and ability to follow controlled procedures and work instructions

• Experience following procedures and documenting data

• Mechanically inclined, with experience working with hand tools and operating production or laboratory equipment

Preferred

• Experience with structured root cause analysis methods such as 5 Whys, fishbone diagrams or A3

• Chemistry lab experience, including material composition analysis
• An associate's degree or bachelor’s degree in materials science, metallurgy, chemical engineering, or mechanical engineering

Export Control Requirement: This position may require access to information, technology, technical data, software, or other items subject to U.S. export control laws and regulations. Any offer of employment for this position may be contingent upon the candidate's ability to obtain and maintain any required export authorization or eligibility to access controlled items.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.