Full-Time
Technical Account Manager
Updated on 3/14/2025
Epic Games
10,001+ employees
Develops games and provides development tools
No salary listed
Mid, Senior
London, UK
- Passion for games, the games industry, and game technology
- Inclusive personality that feels comfortable in a customer-facing role
- Strong self-starting skills to enthusiastically address ambiguous problems
- Technical proficiency to understand, categorize, and prioritize needs
- Experience in game development, game production, or other related areas
- Experience in shipping console, PC, or mobile games
- Represent Epic as you regularly engage with game developers across a variety of communication channels - written, virtual, and in-person
- Track and strengthen Epic’s relationship with influential game developers
- Resolve technical issues and customer complaints efficiently and professionally
- Work with Epic’s product and engineering teams to mutually craft platform priorities and roadmaps, supported directly by game developer feedback and requests
- Identify opportunities where game developers and Epic can mutually benefit from deeper relationships
- Improve gaps in process and communication, both within Epic and externally
- Experience in digital storefronts and/or online game services is a plus
- Experience in Unreal Engine 5 or other current engines is a plus
- Willingness to travel up to 30% of the time
Epic Games develops and publishes popular video games, including "Fortnite" and "Unreal Tournament," available on platforms like iOS, Android, and PC. The company also provides Epic Online Services, which offer tools for other developers to manage and scale their games, including backend support and online multiplayer features. Unlike many competitors, Epic Games shares its technology, such as the Unreal Engine, allowing other developers to create their own games. The goal of Epic Games is to enhance gaming experiences for players while empowering developers with the necessary tools and support.
Company Size
10,001+
Company Stage
Late Stage VC
Total Funding
$8.6B
Headquarters
Cary, North Carolina
Founded
1991
Simplify's Take
What believers are saying
- Unreal Engine supports seamless cross-platform play, meeting growing developer demand.
- Fortnite's virtual events with artists open new revenue streams and engagement opportunities.
- Subscription models like Battle Pass provide steady revenue and encourage player retention.
What critics are saying
- Legal challenges over Fortnite's in-game store could lead to financial penalties.
- Ongoing legal battle with Apple may impact mobile distribution and revenue.
- Unconventional marketing strategies risk alienating segments of the player base.
What makes Epic Games unique
- Epic Games offers Unreal Engine, a leading tool for cross-platform game development.
- Fortnite Creative allows user-generated content, enhancing player engagement and creativity.
- Epic Online Services provides scalable solutions for multiplayer and backend support.
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Benefits
Health coverage - 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match and profit share
Robust mental well-being programs & free therapy and coaching for employees & dependents
Unlimited PTO & sick time
Paid sabbatical
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Epic Games may introduce Lara Croft items with a server update post v34.10 patch.
Epic Games, the company behind the global gaming sensation Fortnite, is once again facing legal trouble over its Item Shop practices.
When you consider that Epic Games acquired Houseparty for $35 million a year before the pandemic began (talk about a fortuitous purchase), it's not the strangest crossover Fortnite's ever had.
You will drive the choices to accelerate the growth of our Fortnite audience, making the most out of what Fortnite has to offer, developing valuable business cases for EPIC Games to invest in and building in-house capabilities to create meaningful LEGO gaming experiences within Fortnite.
Epic Games has confirmed reports that Japanese baseball star and World Series Champion Shohei Ohtani is coming to Fortnite as the latest Icon Series member.