Product Manager
Platform
Posted on 2/7/2024
When I Work

201-500 employees

Shift-based workforce management software for scheduling, time tracking,
Company Overview
When I Work stands out as a market leader in shift-based workforce management software, offering a robust, user-friendly platform that promotes fair scheduling and enhances workplace communication. The company's integrated solutions for employee scheduling, time tracking, and messaging, used by over 200,000 workplaces, streamline operations and foster productive teams. With its focus on an employee-first experience, When I Work not only simplifies scheduling tasks but also empowers employees, making every hour worked more meaningful and valuable.

Company Stage

Series B

Total Funding

$224M

Founded

2010

Headquarters

Minneapolis, Minnesota

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-8%

2 year growth

-3%
Locations
Minneapolis, MN, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Market Research
Sales
Communications
SQL
Marketing
Product Design
CategoriesNew
Product
Requirements
  • 2-4 years experience in product management, product development, product design or similar field
  • Deep domain experience working on in-product technical integrations with external parties and partnerships
  • Experience in security (authentication, fraud mitigation) and API management
  • Strong analytical abilities (knowledge of SQL) to query, summarize large data sets and derive actionable insights
  • Customer-focused mindset, understanding user needs and translating them into seamless product experiences
  • Efficiently manage tasks, projects, and resources, ensuring streamlined workflows and optimal productivity
  • Strong written and verbal communication skills with ability to communicate to both technical and non-technical audiences
Responsibilities
  • Lead the Integrations area product roadmap on the Foundation team to own and define the product roadmap for the When I Work product platform
  • Support growth of and health of existing partner integrations for key features e.g. Point of Sale
  • Drive the strategy and identify new technical integrations to grow the product
  • Oversee the product development process for a product including market research, competitor analysis, planning, positioning, requirements, development, and product launch
  • Leverage quantitative and qualitative data to know our customers, validate their needs and understand how they are using our products
  • Develop and maintain a thorough understanding of both customer and business requirements
  • Communicate product vision and priorities to internal teams including Engineering, Customer care, Sales, Marketing and Success
  • Document, train and communicate new features to the Sales and Customer Care teams
Desired Qualifications
  • Industry or vertical specific experience
  • Certain tools or systems experience