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Auberge Collection

Luxury country inn with holistic spa

Group Reservations Coordinator

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeCabo San Lucas, BCS, MexicoNo salary listedIn-person

About the Job

Requirements

  • Be willing to work a flexible schedule to carry out all duties and responsibilities.
  • Have comprehensive knowledge of the area.
  • Demonstrate professionalism and a service orientation appropriate to luxury service.
  • Work safely, prudently, and in an organized manner.
  • Be able to work as part of a team and relate cordially and warmly with colleagues at different levels.
  • Have advanced spoken and written Spanish and English proficiency.
  • Have a bachelor's degree or equivalent experience.

Responsibilities

  • Answer group reservations calls courteously and maintain telephone etiquette.
  • Review room blocks according to the contract.
  • Provide required information to group and reservations managers.
  • Check that notes and rates have been correctly added to every existing reservation according to the contract.
  • Notify Reservations of confirmed contracts and detail instructions for correctly entering them into the system.
  • Assist with group block status and pickup reports.
  • Conduct audits to review inventory and ensure blocks are correct.
  • Assist with other tasks, including training, as instructed by management.
  • Attend group review meetings.
  • Provide rooming lists as requested.

About the Company

Auberge Collection

Luxury country inn with holistic spa

Mayflower Inn & Spa is a luxury country inn and destination spa in Washington, Connecticut, managed by Auberge Resorts Collection. Guests stay in 35 rooms and cottages, dine at The Garden Room or Tap Room, and access THE WELL, a 20,000-square-foot holistic spa with massages, body treatments, acupuncture, health coaching, fitness classes, an indoor pool, thermal spaces, and relaxation areas. The property blends a preserved historic hotel redesigned by Celerie Kemble with a large wellness spa and curated experiences like guided hikes and cultural tours, setting it apart from typical inns. Its goal is to offer a nature-forward escape that combines refined accommodations, gourmet dining, and a comprehensive wellness program for relaxation, health, and culture.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

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