The Home Depot

Home improvement retailer offering tools, services

Department Supervisor - Contract

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeGreater Sudbury, ON, Canada$23.45 - $25.70In-person

About the Job

Requirements

Ability to work a flexible schedule, including days, evenings, and weekends.
One to two years of experience as a supervisor or leading teams.
Organizational, interpersonal, and customer service skills.
Decision-making and problem-solving skills.

Responsibilities

Lead and inspire associates to build relationships with customers, associates, and peers to provide exceptional customer service and achieve top-line sales through strong merchandising and product knowledge.
Ensure department staffing levels meet business needs.
Manage associate performance through development, communication, rewards and recognition, and ongoing feedback.
Review sales and other reports with the assistant manager and recommend improvements to inventory, overhead organization, and cross-merchandising to drive sales.
Maintain in-stock levels and overhead organizational plans.
Investigate, resolve, and escalate customer issues as appropriate.
Communicate store sales, event, and promotional activities through rallies and weekly department meetings.
Ensure safety and asset protection standards and protocols are clearly communicated and followed.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose:

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

Health and Dental Benefits for Full Time associates

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What you will be doing:

Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge

Ensuring department staffing levels meet business needs

Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback

Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales

Maintaining 100% in stock and overhead organizational plans

Investigating, resolving and escalating customer issues as appropriate

Communicating store sales, event and promotional activities through rallies and weekly department meetings

Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for:

Ability to work a flexible schedule; including days, evenings and weekends

Excellent organizational, interpersonal and customer service skills

Excellent decision making ability and problem solving skills

1-2 years experience as a supervisor / leading teams

The pay range for this position is between $23.45 - $25.70

About the Company

The Home Depot

Home improvement retailer offering tools, services

Home Depot is a big retailer of home improvement supplies. It sells building materials, tools, lawn and garden items, decor, and other related products, and it offers services like tool rentals, installation, and credit financing. Customers can shop either in its many North American stores or online, and the company serves homeowners, renters, and professional contractors. Its business model combines direct product sales with rental services and financing, supported by a Pro Xtra loyalty program for professionals and a focus on customer service. The company differentiates itself through its wide product assortment, extensive store network, and combined online and in-store shopping experience, plus services designed to help customers complete projects. Its goal is to help customers finish home improvement projects by providing a broad selection, helpful services, and a convenient shopping experience while continuing to grow its business and support professional contractors.

Company size: 10,001+
Company stage: IPO
Headquarters: Atlanta, GA
Founded: 1977

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