Keyholder

Seasonal Keyholder - 21 hours - Regent Street

NEOM Wellbeing · London, United Kingdom · Temporary · Posted 2026-11-06

Workplace: on_site

Department: Regent Street WBH

Description

The Role

We're looking for a Seasonal Keyholder with a passion and flair for customer service to join our Regent Street Wellbeing Hub part-time on 21 hours a week across the busy Black Friday/Christmas period from November until the start of January.

We are on the hunt for a team member who prides themselves on giving every customer an exceptional experience that is welcoming, genuine and in line with our brand values. A passion for the health or beauty industry would be a real bonus.

You'll work well as part of a team, thrive under pressure and stay positive and professional when things change quickly. That happens a lot at Christmas!

Previous keyholder or retail supervisory experience is essential, because you'll be supporting with opening and closing the store from early on.

Availability: You must be available to work weekdays and weekends throughout the contract, including late nights.

What You Will Do

• Drive forward sales and company objectives working towards targets through our NEOM Wellbeing customer journey
• Carry out an exceptional NEOM Wellbeing customer journey with every customer to include open questions, scent discovery tests and product demonstrations through hand and arm massages
• Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
• Work on initiative and be super proactive
• Ensure excellent timeliness and attendance to your shifts
• Always maintain company standards (housekeeping, cleanliness and visual merchandising)
• Be a team player!

Why NEOM Wellbeing? 

We are proud to have been recognised by The Sunday Times as one of the Best Places to Work two years running, and it is something we work hard to deserve. NEOM Wellbeing is a B Corp certified business on a mission to supercharge the wellbeing of our communities and our planet with 100% natural fragrances, and we bring that same energy to looking after our own people. 

At NEOM Wellbeing, we believe the best teams reflect the world around them. We're committed to building an inclusive workplace where everyone belongs, and we welcome applications from people of all backgrounds, identities, and experiences. NEOM Wellbeing is an equal opportunities employer.

Requirements

What We Would Love

• Previous retail experience (within a health/beauty environment is desirable)
• A passion for wellbeing
• A love of customer service which translates to/inspire your colleagues
• Be a self-motivator who maintains impeccable standards in store
• Confident communicator - treat everyone with honesty, kindness and respect
• Meticulous attention to detail
• Thrives in a fast-paced business and adapts easily to change
• The ability to work retail hours - which can include weekends and evenings

Benefits

• TIME TO CHILL – paid holiday, pro rata to your hours and contract length
• NEOM GOODIES – a free NEOM product each month you're with us, plus staff discount. Perfect timing for your Christmas shopping!

Apply Now

If you’re ready to share some Good Vibes on our Regent Street Wellbeing Hub over the Christmas period and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!

Apply

Apply at NEOM Wellbeing

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