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Wells Fargo

Diversified financial services: banking, lending, investments

Lead Compliance & Operational Risk Officer - Vice President

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timeToronto, ON, Canada

About the Job

Requirements

  • At least 5 years of compliance, operational risk, or equivalent experience demonstrated through work experience, training, military experience, or education.
  • Strong knowledge of Corporate and Investment Banking products, services, and regulatory requirements, with experience supporting international or multi-jurisdictional business activities.
  • Strong knowledge of the Canadian regulatory environment, including OSFI guidance, applicable Canadian banking regulations, and global regulatory frameworks affecting international financial institutions.
  • Ability to influence and build effective partnerships with senior leaders, regulators, audit teams, legal partners, and cross-functional stakeholders across multiple business lines and geographies.
  • Experience partnering with stakeholders across jurisdictions, including Canada, the United States, EMEA, APAC, and Latin America, to drive consistent risk and compliance outcomes.
  • Deep understanding of governance and regulatory environments and industry, operational-risk, and compliance-risk best practices.
  • Clear understanding of effective customer service for internal and external clients.

Responsibilities

  • Serve as an embedded subject matter expert and designated relationship manager for senior leadership, executing Compliance and Operational Risk Program Policy and Framework elements, governance, and reporting end-to-end with legal entities, leveraging Enterprise and WFIP shared services.
  • Support legal-entity governance and reporting, initiatives, program, and country-compliance activities to enable leadership to execute the Compliance and Operational Risk agenda.
  • Produce legal-entity governance and reporting for internal Compliance and Operational Risk leadership and Legal Entity Executive and Board forums, focusing on risk intelligence, thematics, data and analytics, including AI; draft and oversee Planned Activities and lead Risk Appetite, SORA, and intra-legal-entity outsourcing arrangements as the Enterprise Risk Program evolves.
  • Analyze information from monitoring, IT&V, audit, regulatory engagements, and other firm-produced management information, identifying implications for International in collaboration with U.S. and shared-service teams.
  • Apply knowledge of Program, Governance, and Reporting elements and Investment Banking products.
  • Manage multiple priorities across international businesses and legal-entity requirements, using a risk-manager and service mindset to collaborate and influence stakeholders.
  • Lead operational-risk and compliance-risk assessments and change-management initiatives using a legal-entity perspective and working with U.S. and WFIP RCIM teams as the Enterprise Risk Program evolves.
  • Lead Compliance and Operational Risk Regulatory Change and Inventory Management (RCIM) activities with a legal-entity perspective and coordinate with U.S. and WFIP teams, including alignment of the Operational Risk RCIM approach and process.
  • Provide oversight and monitoring of business-group Compliance and Operational Risk programs.
  • Maintain Compliance and Operational Risk expertise and advise on projects and initiatives with moderate to high risk across multiple business lines.
  • Establish, implement, and maintain Compliance and Operational Risk standards and programs to ensure compliance with federal, state, agency, legal, regulatory, and corporate-policy requirements.
  • Oversee and appropriately challenge the Front Line's execution and decisions related to Compliance and Operational Risk.
  • Develop, oversee, and provide independent, credible challenge to standards using subject matter expertise.
  • Direct the business in developing corrective-action plans and managing regulatory change effectively.
  • Report findings and make recommendations to management and appropriate committees.
  • Identify and recommend process-improvement and Compliance and Operational Risk control-development opportunities.
  • Monitor reporting, escalation, and timely remediation of issues, deficiencies, or regulatory matters relating to Compliance and Operational Risk management.
  • Make decisions and resolve issues to meet business objectives.
  • Interpret policies, procedures, and Compliance and Operational Risk requirements.
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
  • Work with complex business units, rules, and regulations on moderate- to high-risk Compliance and Operational Risk matters.
  • Interface with Audit, Legal, external agencies, and regulatory bodies on risk-related topics.
  • Apply expertise across regulatory change, inventory management, policy development, learning programs, risk assessments, change management, monitoring, governance, and risk-and-controls oversight.
  • Deliver Board- and executive-level governance and reporting, including risk intelligence, thematic analysis, and data analytics, applying AI to regulatory and compliance matters.
  • Lead cross-functional teams and use analytical judgment to drive compliance initiatives and address competing priorities.
  • Use evidence-based judgment to identify, escalate, and mitigate Compliance and Operational Risk.
  • Build relationships with senior business leaders, regulatory bodies, and diverse audiences, tailoring written and verbal communications to stakeholders.
  • Turn ambiguity into actionable plans and explain complex regulatory processes clearly to stakeholders.
  • Synthesize technical and regulatory issues and engage stakeholders across business functions in detailed compliance discussions.
  • Deliver work on schedule and to specification and provide risk profiling, constructive challenge, and advice to International and Enterprise teams.
  • Demonstrate trust and high standards of integrity and openness.
  • Seek and encourage innovative approaches to organizational problems and opportunities and transform a function.
  • Develop and apply an understanding of the global business environment and economic, social, and political trends affecting global strategy.
  • Build effective strategic relationships using appropriate interpersonal styles and communication methods.
  • Cultivate strategic client relationships and ensure client perspectives guide value-added business activities.
  • Translate strategy into operational execution by breaking priorities into tasks, assigning accountability, and aligning communications, people, culture, processes, resources, and systems.

Desired Qualifications

  • Demonstrate strong knowledge of Corporate and Investment Banking products, services, and regulatory requirements, with experience supporting international or multi-jurisdictional business activities.
  • Demonstrate strong knowledge of the Canadian regulatory environment, including OSFI guidance, applicable Canadian banking regulations, and global regulatory frameworks affecting international financial institutions.
  • Influence and build effective partnerships with senior leaders, regulators, audit teams, legal partners, and cross-functional stakeholders across multiple business lines and geographies.
  • Partner with stakeholders across Canada, the United States, EMEA, APAC, and Latin America to drive consistent risk and compliance outcomes.
  • Demonstrate deep understanding of governance and regulatory environments and industry, operational-risk, and compliance-risk best practices.
  • Demonstrate understanding of effective customer service for internal and external clients.

About the Company

Wells Fargo

Diversified financial services: banking, lending, investments

Wells Fargo offers a broad set of financial services, including banking, mortgages, investing, credit cards, and wealth and business banking, to individuals, small businesses, and large corporations. Its products combine everyday banking with lending, investment products, and advisory services, accessible through branches, ATMs, and online or mobile platforms. The company earns mainly from interest on loans, banking fees, and commissions on investment products, supported by a large network and secure technology. Its goal is to help customers manage, preserve, and grow their money through trusted, accessible, and comprehensive financial solutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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