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Satsuma

Satsuma

B2B API enabling agentic commerce

Account Executive - Retail

Full-Time
No salary listed
Mid
Austin, TX, USA
In Person

About the job

Requirements
  • At least 3 years of enterprise business-to-business sales experience, preferably focused on retail or omnichannel sectors.
  • Strong understanding of commerce technologies, application programming interfaces, and software-as-a-service solutions.
  • Demonstrated success managing the full sales cycle and consistently meeting or exceeding sales targets.
  • Ability to communicate and negotiate effectively while managing complex deals.
  • Ability to work effectively in an in-person role based in Austin, Texas.
Responsibilities
  • Develop and manage a robust pipeline of global retail accounts.
  • Identify and engage key decision-makers at retail organizations to showcase Satsuma's platform and solutions.
  • Lead negotiations and successfully close new business deals.
  • Collaborate with product and technical teams to deliver tailored demonstrations and proofs of concept.
  • Maintain accurate sales forecasts and regularly update customer relationship management systems.
  • Represent Satsuma at local industry events to build brand awareness and expand professional networks.
Desired Qualifications
  • Enterprise business-to-business sales experience focused on retail or omnichannel sectors.

About the company

Satsuma.ai provides API-based backend infrastructure that lets AI agents connect to merchant systems for e-commerce. Its Model Context Protocol servers bridge retailers, brands, and point-of-sale data to AI agents through APIs, enabling natural-language product discovery and hands-free ordering. It differentiates itself by supplying an infrastructure layer for agentic commerce, giving merchants control over customer data and relationships while shifting monetization toward AI-driven shopping rather than ads. The goal is to become the backbone that connects any business’s products to AI agents and third-party apps for seamless, omnichannel shopping.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

San Francisco, California

Founded

2018

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Simplify's Take

What believers are saying

  • LISNR partnered with Satsuma on November 4, 2025 for omnichannel agentic commerce.
  • Satsuma's August 2026 docs show active shipping across MCP servers, apps, and connectors.
  • The ChatGPT App Directory launch creates immediate distribution for merchants using Satsuma.

What critics are saying

  • OpenAI, Anthropic, and Google can commoditize MCP connectors within 12 months.
  • Satsuma's visible footprint is product-marketing heavy; customer scale and retention remain undisclosed.
  • If agentic commerce adoption stalls, Satsuma becomes a thin integration layer with weak pricing power.

What makes Satsuma unique

  • Satsuma owns MCP plumbing, app UI, auth, deployment, analytics, and observability.
  • It integrates with ChatGPT, Claude, Gemini, Copilot, Grok, and Perplexity directly.
  • It supports major enterprise commerce stacks, including Shopify Plus, Salesforce, and NetSuite.

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Benefits

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Gym Membership

Wellness Program

Stock Options

Unlimited Paid Time Off

Meal Benefits