Senior Technical Support Engineer
DBSync
Senior Technical Support Engineer
DBSync
Data integration and replication for apps
DBSync Inc · Colombia (Remote) · Full-time · Posted 2026-10-20
Workplace: remote
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
About the Role:
DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours.
Job Responsibilities:
Skills and Qualifications:
Preferred qualifications
Job Location: LATAM (Remote)
Work Shift: U.S Shift (8 AM CST to 5 PM CST)
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DBSync provides data management services that simplify how businesses move and synchronize data across their apps and databases. It specializes in application integration and data replication for popular CRM, Finance, ERP, and eCommerce platforms, as well as SQL and NoSQL databases. It works by connecting sources and targets to replicate and synchronize data between systems, enabling near real-time or scheduled data flows so teams can access consistent data with less manual work. Compared with competitors, DBSync emphasizes broad platform coverage and ease of use, aiming to reduce operational overhead and deliver data-driven insights without complex setup. Its goal is to give teams more time by simplifying data management and enabling reliable, timely data for decision-making.
Explore more opportunities at DBSync